Ok
But for real you really want to charge me a cancellation fee for a service i have never received ?
Paxum Toke $50 activation fee for a card i have never received 6 months later or so.
I ask refund and bellow the reply i have receive make me wonder now how paxum conduct their business.
Find bellow what i sent to support paxum tickets desk:
=======
My ticket:
Cancelation of credit card ! NEVER received it now 6 months
Can you please cancel the credit card i was suppose to receive 6 months AGO .
also can you please refund to my wallet the FEE's you guys have already charge me for this CARD i Dont have and dont want it anymore taking way too long and no more interested in this product anymore.
Please and thank you.
==============
Paxum reply :
To cancel your card please post a reply this ticket (from the Message Center) in which you authorize us to process your request and deduct the $7 card cancel fee from your account.
Best Regards.
==============
Just to be clear, we will refund the yearly maintenance fee and deduct the card cancel fee.
Best regards.
==============
Call me cheap or what ever you want but why the hell i should pay a cancellation fee/ maintenance fee when i have never SEE or receive the product ?
I will have to reconsider any future business with paxum, let's say me thinking a lot right now lol .
It's a shame because i just start using the EFT to transfer $700 last week and already been completed.
But if they are to handle things this way when they are at fault.... I think i will just stop writing right there
BTW nothing against Ruth but she's aware about my request already, she have sent me over to support ticket desk.