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Old 09-19-2017, 11:11 AM  
Crak_Eric
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Join Date: Feb 2014
Location: Finesse King
Posts: 705
Hey Southern,

Sorry to hear you've been out of commission for a while (no pun intended!).

First, seeing as you've been with us for a while, we'd definitely like to accommodate you in some way or another and make a one time exception waiving any processing fees on our end as a welcome back.

Second, let's set you up with NET15.

Third, you mentioned you haven't been doing much lately, but if you're ready to get back in the game, let's set you up with an Account Manager - let me know if you're interested.

Fourth, back to that fee-waiving one-time exception, we'll even pay your remaining balance via wire. Please note though, we can waive the $20 wire processing fees on our end this time, but there's also an intermediary bank fee that your bank would charge for receiving the wire, and this amount we do not know what it will be & have no control over. As long as you understand this, we'd be happy to proceed.

How does this sound?

Let me know what you decide! Hope things work out for you.

P.S., Ruth from Paxum is here on the boards, you might want to double check with her about your account matter to see if there's anything else that can be done concerning this. It doesn't hurt to try!

All the best,
Eric
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