Yeah I'm not giving out my credit card info for monthly payments, not now, not ever.
But it's ok, I do see this point from people who offer software as a service.
This isn't a chance for companies like this to change the traditional relationship between supplier and client. And in this particular case, the issue was a human error, i'm sure, By the software company owner, AJ. Innocent mistake to be sure, but an innocent mistake that cost me almost a half day of business. And these companies, like it also seems yours, that charge for software on a monthly basis usually do not shut an entire account down for only being 15-30 days late. Which is exactly what Elevatedx does actually.
Really thank you for your point of view, it helps me understand the psychology behind such billing practices.
Jim
Quote:
Originally Posted by k0nr4d
To be honest - seems like all your issues could be resolved by giving him the billing info so the card rebills automatically... People pay bills like this all the time, and you can always dispute it with your bank if someone over bills you. As for monthly payments - hey, that's the nature of subscription based software. Using subscription based stuff reduces your initial investment since you don't have to buy software for a lot more, but in the long run becomes less worth it compared to buying software straight out.
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