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Old 03-10-2018, 07:05 PM  
NALEM
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Report the incident to your local police. Take the report (which includes the case number) along with any documented proof of what happened (showing the unauthorized transactions, communication with the other PSPs, account statements, all legal contact information related to companies such as PAXUM etc) and make sure to file it with the police agency in your country which handles cyber crime. They should be the equivalent to the FBI in the USA.

Once you have collected the reports from both local police and the Cyber Police unit, you can email an advance copy to the PAXUM reps, and also mail them a hard copy by post. In your letter, request that they not only cooperate with any police authority that may be investigating the incident, but politely demand a full reversal of monies, if the particular situation allows. It really all depends on who "received" your money, and what method was used.

Either way ... good luck!
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