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Old 02-28-2019, 05:32 AM  
drexl
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Join Date: Jan 2016
Posts: 931
Quote:
Originally Posted by ianmoone332000 View Post
Its the lack of replies that is worrying. Nothing from Steve or the site support
I feel the same. I value customer service a lot, specifically technical accuracy, courtesy and speedy responses. I normally keep away from companies that don't have easy access customer service but cb was an exception I guess since the earnings and the platform were good.

They don't even reply to emails sent. Maybe their backlog is so big they don't have enough staff to reply but then why sending a survey out.

It's humiliating to be ignored.

Another thing is maybe they feel like they already answered.
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