Paxum account-holders with Trucash issued cards please be advised that unfortunately transfers to the card are temporarily unavailable. We understand how much some of our clients rely on the card services that Paxum provides, and we know that you expect those services to be available anytime you need them. We are committed to get to the bottom of this issue as quickly as possible, and we apologize for the inconvenience. We are awaiting communication from the card issuer and we will update you as soon as we have more information. In the meantime please remember we do offer alternative withdrawal options including withdrawal to external card, EFT and Wire withdrawal. These options can be found inside the Withdrawal section of your Paxum account.
We will provide an update as soon as one is available.
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