Reply from Trucash:
Hi
We apologize but we are experiencing issues with the Mastercard platform and currently ATM and load function is not available right now.
We understand how much some of our clients reply on the card services that Paxum provides, and we know that you expect those services to be available anytime you need them.ha We are committed to get the bottom of the issue as quickly as possible, and we apologize for the inconvenience. We are awaiting a communication and we will update you as soon as we have more information.ha In the meantime, Paxum offers alternative withdrawal options including withdrawal to external card, EFT and Wire withdrawal.ha These options can be found inside the Withdrawal section of your Paxum Account.ha We will provide an update as soon as one is available.
Regards,
ha
Customer Service
Office Hours
Monday to Friday ( excluding holidays )
9am to 5pm est
1-800-624-6171
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