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Old 07-09-2019, 10:00 AM  
RuthB
Let's Get Paxumized!
 
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Join Date: May 2005
Location: Vancouver, Canada
Posts: 7,239
We are using a new wire processor and that has resulted in some delays as they adjust to our volume. Most outgoing wires have been processed and are already on the way to the respective client bank accounts. We sincerely apologize for the inconvenience.


Quote:
Originally Posted by digitalfantasies View Post
Yeah I noticed it on twitter, many people complaining about lost wire transfers. And now people who can't access their money and stop using paxum as payout method will be charged monthly maintenance fee for having inactive accounts. I'm about to fly to the next paxum sponsored summit and personally stick their maintenance fee up their assess.
I think there is some confusion here. There is no monthly maintenance fee in place, however if you do not perform any transactions inside your Paxum account within a 180 days period (6 months), AND ONLY if there is a remaining account balance, then the system will automatically charge $5 USD maintenance fee at that time, and once per month every subsequent month of zero transactions. We clearly state this on our FEES page, and it has been in place for well over a year.

FYI - I'll be in Montreal for Qwebec next month (August), so if you need to have an in-person conversation please feel free to hit me up to arrange a meeting.
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