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Not receiving the full amounts is worse than just a simple payment delay. It's a bad sign when a program starts behaving like that. I think your chances of getting your money aren't great unfortunately.
I'd stop promoting the program right now, until they pay you, to cut any future losses. Even if they pay you in the end, I'd not promote them much in the future, I wouldn't trust a program like this anymore.
I don't think Epoch can help you, it's not their responsibility to pay the affiliates.
If you name the program here, other affiliates might notice they're owed money & remove their links too. Then the program owners might realize they should pay their affiliates after all.
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