Originally Posted by beaner

That solves that. I wonder if I'm the reason they close their account. My gateway is like from the 90's and offers no services like retry failed or card updater. They do not auto cancel cards and I didn't cancel failed because since 2016 I've been trying to get my members to a gateway that can. So cards just keep billing with do not honor and I see lots switch to card not valid. After around 200 emails and several failed attempts, I got all my members to authorize and many fail because invalid.