Quote:
Originally Posted by ArtStudioDesign
My ticket ID 951307.
I don’t like the way the support service works and the fact that my funds can be blocked at any time. Paxum has not given me my money for more than week. I want to close my account and get my money. I sent all the necessary documents. The account is more than 3 years old and all this time I followed all the rules. I sent a scan of two passports, a driver’s license, a military ID, a utility bill. If this is not enough for KYC, then I have no desire to cooperate with you. Just give back my money that you blocked, they are not yours and I will gladly stop working with you.
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It appears our support staff is responding back and forth with you regarding this, so I'll leave it in their capable hands. It appears we are currently waiting to receive a requested document.
Quote:
Originally Posted by Royal Cash
similar situation..
Please help with Ticket # 962064 and Ticket # 965578
Thanks
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Thanks, I'll check into this for you.