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rowan · 10-27-2020, 06:56 AM

Noticed recently that EFT was available again, but I've had two transfers rejected so far.

The first rejection, Paxum told me the beneficiary sort code was wrong, which makes no sense... I've never heard of "sort code" before, and looking up it appears to be related to the UK banking system. So I have no idea how a sort code is relevant to an Australian bank account.

I check the beneficiary details profile and see the BSB number field is blank, so I add it in, and try withdrawing again.

Once more it's rejected. This time they tell me to remove the BSB number from the account number field, which concerns me, as that may be necessary to successfully send a wire (which has been working fine with BSB+account#)

I have another look at the beneficiary details profile, and now there's a new field that's also blank! BSB CODE. I edited the profile less than 12 hours ago, and this field did not appear at that time...

I have no idea what BSB CODE is and how it differs to BSB NUMBER.

Are they just making this up as they go along?

10-27-2020, 06:56 AM
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,394	Paxum: any Aussies withdrawing via EFT? Noticed recently that EFT was available again, but I've had two transfers rejected so far. The first rejection, Paxum told me the beneficiary sort code was wrong, which makes no sense... I've never heard of "sort code" before, and looking up it appears to be related to the UK banking system. So I have no idea how a sort code is relevant to an Australian bank account. I check the beneficiary details profile and see the BSB number field is blank, so I add it in, and try withdrawing again. Once more it's rejected. This time they tell me to remove the BSB number from the account number field, which concerns me, as that may be necessary to successfully send a wire (which has been working fine with BSB+account#) I have another look at the beneficiary details profile, and now there's a new field that's also blank! BSB CODE. I edited the profile less than 12 hours ago, and this field did not appear at that time... I have no idea what BSB CODE is and how it differs to BSB NUMBER. Are they just making this up as they go along?