Quote:
Originally Posted by Speigelau
Using Bill's stats tool it shows a recorded sale last night for a $64 commission around midnight by a frequent spender who usually buys at this time. The sale also shows in the CSV transaction log file. However, in CB's online stats, the sale doesn't show. This is the first time I've had a discrepancy like this, any idea what happened here? I contacted CB support, will see what they say.
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As a follow up to this, support admitted the error and credited my account the $64 with a separate adjustment. I find it somewhat scary that if I hadn't caught this, I would have been shorted and never known. There was no explanation of how a sale could occur and not show up in my online stats.