Quote:
Originally Posted by adultbizwork
How can you check if you lost a whale? Without using third party scripts if possible.
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Download your transactions csv file from the admin and load them into a sppreadsheet and proceed to sort them this way and that way.
You should be able to figure out who your biggest spenders are, how often they usually spend and when the last time they bought anything was.
That will give oyu some idea as to what is going on.
As far as whether you have actually lost someone or not, I don't know. I have had people stop spending for a year and come back and spend later. I always write oiit off to they were single and spending, then they got a girlfriend, now they are single again.
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