Quote:
Originally Posted by R4M
Today after a 15-day waiting period my transfer was rejected with the reason "According to the internal policy of the bank".
But I don't understand the bank's policy of not allowing my wire to be processed, because in true the bank's policy is one to transfer money.
I would like more transparency from Paxum what's stopping them from doing it. At least a reference to specific points of the "bank policy" and advice on how I can fix it if the problem on my side.
I live in deep Africa, and wire transfers are the only way to get money.
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I had a similar problem to this last year, unfortunately the solution was to get a new bank. Here's what my bank told me at the time: Per internal policy, we will not facilitate wires to/from a crypto-related entity.
I'd reach out to Paxum and see if they can provide you a list of known banks that are confirmed to work in your country and get an account with that bank.
WG