Originally Posted by sarettah

Something is not set up properly.

If you set up the whitelabel with your own domain, that is what you should see.

For example, this is a whitelabel site at https://www.camfoxes.net

If you click in and look at the browser address it should show as camfoxes.net

So, not sure what you have going on there but if set up properly it should show your domain address.