Quote:
Originally Posted by Captcha
to Ruth, since support didnt aswer me 
I think ur app need more work before releasing it to us...
If I lost my phone device, was stolen etc, how I can recover my account If there is no recovery option on the website and I can't log in without it once its linked????
plus verification message and QR code doesn't work on my s23+ |
Hi Captcha,
If you were to lose your device for any reason, you would simply be able to perform a new login from a new device, and the APP will prompt you to link that new device to your account. Since you need to produce a picture ID to link a device to your Paxum account, that ensures your account security.
The Paxum APP should work on all smart phones. If you have an open ticket about the verification message/QR code issue, please let me know the ticket ID and I'll ask support to review and assist you if they haven't already.
Thanks,
Ruth
