Not meaning to be argumentative here, but have some comments and questions.
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Originally Posted by zerovic
Oh boy, I will. There is absolutely no chance that whales, who I believe have to go through a process to increase their spending limit disappear.
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First, the process to increase the limit is not that hard or invasive. I have gone through the process when I buy tokens for contests, I go in and buy 10k tokens when I have a contest.
Second, the idea that whales never disappear is absurd. People die, they get girlfriends, they get married, they lose jobs, they get bored, there are literally millions of reasons why a whale might stop buying after buying for a long time.
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Here's a example, someone with over 570 transactions, and $17k+ in revenue was last seen 285 days ago? The funny thing is, that this same user was returned to me 2 times already in the last 3 years, so no, I'm not ignoring these kind of things.
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I have asked before, not sure if it was you or someone else, but how do you know you have a user returned twice? When they are returned, they are not returned under the same userid, they have the new user id. I sent in 18 ids all together, of that CB said they returned 5. I have no way of identifying which 5 were returned and what userids they were returned under. I know they were not returned under the userid I sent because they accounts I sent have generally not continued buying.
So, I am curious how you know that you sent the same user twice and had it returned twice,
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Originally Posted by MobileVRXXX
It is pretty much the same. I have someone who was returned two times.
More than 100 000$ in spending and I after he is returned to me he spends for like a month and disappears again, funny thing is that the first time they returned it, they gave me like $2400 the second time he was missing for months and gave me $18 afterwards he spent like 150$ in 45 days and disappeared again.
From my top 50 spenders 35 have been inactive for more than 90 days :D
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Again, same question, how do you know which user it was and what id they were returned as?
Thanks in advance.