|
Hi SRProductions,
I have some advice for you.
This industry is fairly close-knit. There are tens of thousands of models and actors, but only about 100 service providers. At the service provider level, everyone kind of knows everyone else. Despite the occasional GO FUCK YOURSELF's here and there, "competitors" sometimes work together to solve problems. It's that kind of industry. While we all love what we do, family time, downtime, and rest, especially on weekends, are important.
I understand that you faced a tech problem and didn’t get the support you wanted on a Saturday night from Konrad, but so what? Your site wasn't live yet I don't think, so its not like you had a bumch of users complaining to you. Konrad and Mechbunny have a good reputation, and criticizing them for taking 26 hours to reply over a weekend isn’t fair—especially if your script had been modified by someone else.
At the same time, Konrad, SRP is a paying customer, and despite his frustration, he deserves the help he's asking for. Charge him for fixing a modification if necessary, but help him resolve the issue.
If SRP can get his new services up and running, it could mean a little more business for everyone else like payment processors, hosting providers, models, content creators, egg-cetera....
Cheers all!
m
|