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the main downfall of ebay and paypal is that its almost impossible to get in touch with a human beging on either site... ebay can be easy if you are a powerseller but if not, its pretty hard to get a person to read or reply to your email... ive managed to do so before, but never with paypal... i think the hands off approach they have is alienating a growing number of people, especially since everyone knows how much they bank and that they could easily afford to provide better service and support... it wont be the end of ebay or paypal but it could help some competitors start coming up
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