Originally Posted by davidd

The one thing I can say is back in the day the customers were taken care of by sales and tech. In my opinion, it does not matter who you are, you're just another piece of shit customer in their eyes.

We had servers there for 5 years, and knowing my history with the company (i.e built it from nothing)... They did me the great pleasure of shutting all of our servers off knowing we were all in Europe and there was nothing we could do until Monday (eons in internet time)

I e-mailed the owner Lucas, who said he had no idea what happened, and he would resolve it. With this statement it was clear to me the decision was an autonomous action made by the minions in Tampa. As I stated above, the complete disregard for people's businesses and the "who gives a fuck attitude" is something to watch out for.

We ended up moving all of our stuff to another Tampa host which I highly recommend. A network built by a real network admin (not one big LAN). The guy we deal with is also a Candid person that was there from the beginning - Russ. http://www.sagonet.com

-dd