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Old 04-26-2011, 12:38 PM   #1
FreeHugeMovies
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Question for you GFYers

You are paying X for a web host per month. They want to increase your price by about 500%. They only give you 7 (SEVEN) days to find a new host and move all of your stuff before the new price is charged to your CC.

Do you find this acceptable customer service?
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Old 04-26-2011, 08:16 PM   #2
Theo
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Not at all, let alone I never heard before a hosting co. increasing their prices.
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Old 04-26-2011, 09:23 PM   #3
Cyber Fucker
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Must be some really shady one. Not acceptable.
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Old 05-23-2011, 01:26 PM   #4
taken300
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Never!!!
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Old 05-23-2011, 05:37 PM   #5
malcarada
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They will increase your prices if you signed up for the account using a special promotion code, otherwise it is not likely fees will go up so much.
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Old 05-23-2011, 05:40 PM   #6
CyberHustler
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What host are we speaking about here?
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Old 05-23-2011, 06:07 PM   #7
Scott-ISMC
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totally not customer service imo.
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Old 05-23-2011, 06:42 PM   #8
Si
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Who is it? please post the name so we can avoid them.

I had a shared plan with fatcow until recently for my starter sites. 1st year was only $50 which isn't bad for an unlimited shared hosting, this year they wanted $110 so I killed the account. Over 2Xs the price for a worse service, they have been fucking the user panel up to no end.
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Old 05-24-2011, 09:39 AM   #9
CYF
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I'd move, unless you were getting a special deal for the 1st year or something.

Your new host can help you move everything over.
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Old 11-21-2011, 08:57 AM   #10
kazymjir
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What?! Totally unacceptable!
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Old 11-21-2011, 11:58 AM   #11
baddog
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There has to be more to this story. What was the justification they gave for a 500% rate hike?

Truth be told, I would think you would want to leave immediately, if not sooner if they did not have a legit reason for the price hike.
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Old 12-14-2011, 02:07 PM   #12
TurboAngel
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Quote:
Originally Posted by baddog View Post
There has to be more to this story. What was the justification they gave for a 500% rate hike?

Truth be told, I would think you would want to leave immediately, if not sooner if they did not have a legit reason for the price hike.
You hit the nail on the head.
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