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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-28-2010, 08:26 AM   #1
Barefootsies
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:stoned Zombaio Announcement

Quote:
Dear Client,

Due to pressure from MasterCard we are enforced a rolling reserve program on our merchant accounts with 5% for 180 days. This is by a PM, dated 2010-12-17. The reason for this is that the size of the account is massive due to the forecast we have shown. The development for Zombaio went a lot better than planned.

Zombaio has the last 3 years been able to offer the adult market reserve free accounts, but that time is unfortunately over now. What we however are discussing is a reserve roof limit, which makes the 5% go down over time to in our hope 0.5% ? 1%.

The reserve we are implementing is 5% for 180 days effective 2011-01-01 for all clients accepting MasterCards. For clients *only* accepting Visa, there will still be 0% reserve. For clients with a current 10% reserve, this reserve will remain.

If you rather want a fixed reserve, instead of the rolling, please submit a ticket in the ZOA.

We are looking forward to year 2011, with 24/7 support, new payroll programs, EFT payouts, ACH payouts end EU direct debits. This will help you earn more money on incoming transactions, and save a lot more on outgoing payouts or payroll.


My very best regards,

T. Anderson
Seems change is a coming.
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Old 12-28-2010, 08:34 AM   #2
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That's no good...
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Old 12-28-2010, 08:36 AM   #3
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whoa

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Originally Posted by Barefootsies View Post
Seems change is a coming.

Last edited by 2012; 12-28-2010 at 08:37 AM..
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Old 12-28-2010, 08:41 AM   #4
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I would think that having that reserve IS good.
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Old 12-28-2010, 08:50 AM   #5
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:2cents

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I would think that having that reserve IS good.
I'm already used to it between year with Verotel, and my own merchant account.

I honestly thought this was going to be the Zombaio announcement about them no longer paying the $750.00 VISA fee. They had hinted that would be going away soon.
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Enough Said.

"Would you rather live like a king for a year or like a prince forever?"
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Old 12-28-2010, 08:51 AM   #6
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I hope they start allowing eu direct debits asap, would more than make up for 5 percent
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Old 12-28-2010, 08:56 AM   #7
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I wonder if Mastercard has any other changes in store for wallet / debt card companies.
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Old 12-28-2010, 09:01 AM   #8
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I hope they start allowing eu direct debits asap, would more than make up for 5 percent
Add it from Webbilling at no additional costs to you...
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Old 12-28-2010, 09:04 AM   #9
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Off topic, but Zombaio missed a payment due on the 22nd of this month. I emailed and they said that payments were running late due to holidays. This is a wire payment, not sure how late they can run... but 6 days seems pretty unlikely.

The amount wasn't substantial, but the fact that they're starting to miss payments makes me nervous. I may be opening up a CCBill account again...
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Old 12-28-2010, 09:18 AM   #10
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Hmm... so does that mean they'd be reserving 5% of just MC charges, or 5% of all charges for anyone that accepts MC?
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Old 12-28-2010, 09:36 AM   #11
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Seems change is a coming.
Sounds more like they are rolling with the changes.
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Old 12-28-2010, 10:15 AM   #12
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Off topic, but Zombaio missed a payment due on the 22nd of this month. I emailed and they said that payments were running late due to holidays. This is a wire payment, not sure how late they can run... but 6 days seems pretty unlikely.

The amount wasn't substantial, but the fact that they're starting to miss payments makes me nervous. I may be opening up a CCBill account again...
Yeah i ve heard the same thing lately... in the past few days

looks like they havent sent a wire out since the 22th
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Old 12-28-2010, 02:19 PM   #13
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Europeans Billing Europe!

Thanks, Jimmy!

No set-up fees or EU entity or bank account requirements to add the Webbilling.com non-card solutions - we pretty much complement any other processor you are using - happy to meet with you in Vegas and go into detail

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Old 12-29-2010, 06:36 AM   #14
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was due a wire on 27th, said payout cleared but still no sign
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Old 12-29-2010, 06:42 AM   #15
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Old 12-29-2010, 06:53 AM   #16
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Quote:
Originally Posted by marktruman View Post
was due a wire on 27th, said payout cleared but still no sign
Same here. I hope its just a holiday delay.
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Old 12-29-2010, 07:16 AM   #17
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All good things come to an end...
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Old 12-29-2010, 07:19 AM   #18
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Zombaio has been doing prety good for me, saw the memo, only 5%.
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think about that
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Old 12-29-2010, 07:24 AM   #19
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could be worse, 5% isn't that bad..
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Old 12-29-2010, 07:49 AM   #20
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Did anyone get the 12/27 wire?
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Old 12-29-2010, 08:59 AM   #21
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Here's what they told me when I asked about a payment due on the 22nd

"We had some technical issues with the file uploading to our bank, usually this isn't a problem but with the holidays it caused a delay.

We apologize for any inconvenience this may have caused, you should receive this wire later this week or at the latest in the beginning of next week."
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Old 12-29-2010, 09:14 AM   #22
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how I understand it they also raised the low volume processing fee to 8.9%

So in a week they jumped from 4.9% to 8.9% + 5% reserve... thats a big jump
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Old 12-29-2010, 10:39 AM   #23
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how I understand it they also raised the low volume processing fee to 8.9%

So in a week they jumped from 4.9% to 8.9% + 5% reserve... thats a big jump
Bait and switch tactic

Despite that the signed contract says 4.9%
This move does not look good.

Last edited by Zyber; 12-29-2010 at 10:41 AM..
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Old 12-29-2010, 11:08 AM   #24
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Here's what they told me when I asked about a payment due on the 22nd

"We had some technical issues with the file uploading to our bank, usually this isn't a problem but with the holidays it caused a delay.

We apologize for any inconvenience this may have caused, you should receive this wire later this week or at the latest in the beginning of next week."

correct they havent sent out any payouts since the 22th
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Old 12-29-2010, 05:56 PM   #25
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how I understand it they also raised the low volume processing fee to 8.9%

So in a week they jumped from 4.9% to 8.9% + 5% reserve... thats a big jump
That isn't cool... at all. That is total bullshit.

Weekly gross volume Rate (%)
0 - 1000 8.90 %
1000 - 25000 7.90 %
25000 - 50000 6.90 %
50000 - 75000 5.90 %
75000 - 100000 4.90 %
100000 - 150000 4.90 %
150000 - 200000 4.90 %
> 200000 4.90 %
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