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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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02-13-2012, 07:18 PM | #1 |
Registered User
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Join Date: Jun 2010
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HostGator wants Photo id for a hosting account? Umm no
Needing another hosting account I signed up with HostGator since I thought I saw it recommended here. They want a scan of my photo id and a scan of my CC. Thank you but I will be doing business elsewhere. Why in the world would they need this info. If the CC clears and there are no problems I fail to see why they need this info.
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02-13-2012, 07:19 PM | #2 |
So Fucking Banned
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Join Date: Jan 2012
Location: Frostburg, MD
Posts: 682
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have had over 100 accounts there and they've never asked me for that once.
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02-13-2012, 07:21 PM | #4 | |
So Fucking Banned
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Join Date: Apr 2001
Location: N.Y. -Long Island --
Posts: 122,992
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Quote:
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02-13-2012, 07:23 PM | #5 |
Confirmed User
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Join Date: Mar 2006
Posts: 797
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I think he neglected to mention the other option was TO CALL THEM. Did you do this to confirm your account with them?
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02-13-2012, 07:29 PM | #7 |
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Join Date: Jun 2010
Location: Northeast United States
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I just sent them an email wondering why in the fuck they would need this kinda thing. I'll call in the morning to find out what the hell they need it for
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02-13-2012, 07:30 PM | #8 |
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Location: Boston
Posts: 353
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I just opened an account there last month and I didnt have to do that stuff!??
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Sex. My favorite vice. www.myxxxpornvice.com |
02-13-2012, 07:31 PM | #9 |
Registered User
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Join Date: Jun 2010
Location: Northeast United States
Posts: 17
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Copy of the email
Hello, Thank you for your order with HostGator.com! In order for us to continue with the account setup, please respond to this ticket with a scanned copy of a Photo ID such as as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits. We sincerely appreciate your cooperation here, and look forward to working with you. |
02-13-2012, 07:33 PM | #10 |
Confirmed User
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Join Date: May 2010
Posts: 5,735
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Did you fail their fraud check or something?
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02-13-2012, 07:34 PM | #11 |
Confirmed User
Join Date: Dec 2005
Posts: 532
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Where are you, North Korea? Siberia?
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02-13-2012, 07:36 PM | #12 |
So Fucking Banned
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Join Date: May 2009
Location: ΠπΠ
Posts: 2,419
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Piss off.
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02-13-2012, 07:36 PM | #13 |
DirtyPeach.com
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Join Date: May 2010
Location: I'm mobile
Posts: 828
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They never asked me for that.
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02-13-2012, 07:38 PM | #14 |
Registered User
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Join Date: Jun 2010
Location: Northeast United States
Posts: 17
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US, Maybe I failed the fraud check, My CC has been giving me problems time to time. But there is no reason to ask me for this nonsense
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02-13-2012, 07:39 PM | #15 | |
Confirmed User
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Join Date: Mar 2006
Posts: 797
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The email i got from them... maybe cause your not from usa?
Hello, Thank you for your order with HostGator.com! In order for us to setup your account, we will need you to call in and verify your billing information. If you are unable to call us, you can instead respond to this ticket with a scanned copy of a Photo ID such as a passport, or drivers license. In addition to a photo ID, please include a scanned copy of the credit card that was used in your account purchase (assuming you purchased a hosting account with a credit card). For security purposes you can mask off all the digits of the card number except for the last 4 digits. Please provide us with the above requested information at your earliest convenience to ensure that your account with HostGator is setup as soon as possible. Toll-free: 1-866-96-GATOR, extension 1010 International: 001-713-574-5287 We are available 24/7, so please feel free to call us at your convenience. We apologize for any inconveniences that may result from this process. If you have any questions, comments, or concerns, please don't hesitate to contact us. Thank you, HostGator.com Sales Team Customer ID: my id Quote:
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02-13-2012, 07:43 PM | #16 |
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Location: In a Tater Patch
Posts: 2,321
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possibly come from a high risk country or a proxy/vpn?
Its called anti fraud. I don't blame them one bit for asking for it.
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Managed Hosting - Colocation - Network Services Yellow Fiber Networks icq: 19876563 |
02-13-2012, 07:43 PM | #17 |
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Location: Northeast United States
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Nope from the good old USA, no number was provided
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02-13-2012, 07:46 PM | #18 |
Confirmed User
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Posts: 797
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02-13-2012, 07:50 PM | #19 |
Junior Achiever
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02-13-2012, 07:52 PM | #20 |
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Location: Northeast United States
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gonna in the morning, personally this leaves a bad taste in my mouth. Unless the CC was declined for some reason. Been working since 7am and its close to 10pm my time. So as much as I would like to discuss it with you guys. I am tired. If need be my email is fish{dot}sex{at}gmail{dot}com
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02-13-2012, 08:03 PM | #21 |
Unregistered Abuser
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Join Date: Oct 2007
Posts: 15,547
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ahhh now we find out it could be your card lol
I agree a photo id is over the top though. dont host your money makers on hostgator,dreamhost get a couple of managed vps's on good hosts like amerinoc cyberwurx etc |
02-13-2012, 08:06 PM | #22 |
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Location: Las Vegas
Posts: 1,086
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Wouldn't they just decline you? That's just bizarre.
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02-13-2012, 08:48 PM | #23 |
Registered User
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Join Date: Oct 2011
Posts: 87
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Same here (UK) told them to go fuck themselves and went for amerinoc
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02-13-2012, 09:00 PM | #24 |
I help you SUCCEED
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Join Date: Nov 2003
Location: The Pearl of the Orient Seas
Posts: 32,194
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Read the fine print. Might be some gems in there.
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02-13-2012, 09:21 PM | #25 |
Confirmed User
Join Date: Apr 2005
Location: Montreal
Posts: 1,569
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way too much info for just a hosting account...
host somewhere else.. |
02-13-2012, 10:51 PM | #26 |
Damn Right I Kiss Ass!
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Join Date: Dec 2003
Location: Cowtown, USA
Posts: 32,368
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World is going to shit
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02-13-2012, 11:02 PM | #27 |
Registered User
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Join Date: Jun 2010
Location: Northeast United States
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Further communications, no my cc was not declined. Total Bullshit. I won't be using them anytime in the future
Dear Customer, We apologize if our verification process seems excessive, however please understand this process is in place to protect our customers, as well as ourselves from fraud. If you do not wish to proceed with your new order, then no further action needs to be taken on your part. We have not yet completed any charges for your purchase; it was only a pre-authorization. If you have purchased your account by PayPal, this authorization will be reversed with 48 hours, however if you have paid with a credit card, it may take 5-7 business days to reflect in your bank account. If you have any questions, please do not hesitate to contact us. Best Regards, |
02-13-2012, 11:25 PM | #28 |
Too lazy to set a custom title
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Most Affordable Firewall & Malware Protection for Linux Servers |
02-13-2012, 11:33 PM | #29 |
Too lazy to set a custom title
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Join Date: Nov 2006
Posts: 10,166
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Why do I have to verify my new order?
We carefully evaluate new accounts to determine high risk orders. Please do not take it personally if you are asked to verify a new account, as you may have been selected randomly. |
02-14-2012, 01:16 AM | #30 | |
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Quote:
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02-14-2012, 02:34 AM | #31 |
Too lazy to wipe my ass
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Location: A Public Bathroom
Posts: 38,214
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Could be a LOT worse...
I signed up for hosting back in 2001, and they wanted all of the above, plus 'Fan Signs' of me in ladies underwear, holding Paper signs saying that they 'rocked'... |