Welcome to the GoFuckYourself.com - Adult Webmaster Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Post New Thread Reply

Register GFY Rules Calendar
Go Back   GoFuckYourself.com - Adult Webmaster Forum > >
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
Thread Tools
Old 12-26-2012, 12:20 AM   #1
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
:mad Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!

I love spending my Holiday trying to get support when all of my sites and email are down.

Thanks!
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:21 AM   #2
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
Your support / ticket system isn't loading anymore. Seems to be down.
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:27 AM   #3
BIGTYMER
Junior Achiever
 
BIGTYMER's Avatar
 
Industry Role:
Join Date: Nov 2004
Location: Walled Garden
Posts: 17,066
Ouch..
BIGTYMER is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:42 AM   #4
dgraves
Confirmed User
 
dgraves's Avatar
 
Industry Role:
Join Date: Nov 2005
Location: Scottsdale
Posts: 2,283
Doesn't sound like Mojo...
dgraves is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:45 AM   #5
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
Quote:
Originally Posted by dgraves View Post
Doesn't sound like Mojo...
Yeah, you're right. I'm a dumbfuck and don't know who I host with. I forgot, I host with your Mom.
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:53 AM   #6
dgraves
Confirmed User
 
dgraves's Avatar
 
Industry Role:
Join Date: Nov 2005
Location: Scottsdale
Posts: 2,283
Quote:
Originally Posted by Voodoo View Post
Yeah, you're right. I'm a dumbfuck and don't know who I host with. I forgot, I host with your Mom.
I mean your server being down that long without support doesn't sound like Mojo.

And since you brought my Mom into it, Go Fuck Yourself dumbfuck!
dgraves is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:55 AM   #7
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
Quote:
Originally Posted by dgraves View Post
I mean your server being down that long without support doesn't sound like Mojo.

And since you brought my Mom into it, Go Fuck Yourself dumbfuck!
Hey, let's not get into name calling. No need to get hostile. I just said I host with your Mom. You had to get all agro about it. Sheesh. ;-P
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 01:20 AM   #8
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
Ok, back up. Mojo got it worked out. Thanks Brad and Mojo Team!
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 01:51 AM   #9
OneHungLo
Colonizer
 
OneHungLo's Avatar
 
Industry Role:
Join Date: May 2001
Location: Your mom's front hole
Posts: 40,331
Quote:
Originally Posted by Voodoo View Post
Ok, back up. Mojo got it worked out. Thanks Brad and Mojo Team!
16 hours down? great success.
OneHungLo is online now   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 09:50 AM   #10
crazydollars
So Fucking Banned
 
Industry Role:
Join Date: Nov 2012
Posts: 146
Quote:
Originally Posted by Voodoo View Post
Yeah, you're right. I'm a dumbfuck and don't know who I host with. I forgot, I host with your Mom.
crazydollars is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 10:52 AM   #11
fris
Too lazy to set a custom title
 
fris's Avatar
 
Industry Role:
Join Date: Aug 2002
Posts: 54,944
Quote:
Originally Posted by Voodoo View Post
Yeah, you're right. I'm a dumbfuck and don't know who I host with. I forgot, I host with your Mom.
hosting with moms is so 90s
__________________
Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.


WP Stuff
fris is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 10:56 AM   #12
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
Quote:
Originally Posted by fris View Post
hosting with moms is so 90s
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 10:57 AM   #13
fris
Too lazy to set a custom title
 
fris's Avatar
 
Industry Role:
Join Date: Aug 2002
Posts: 54,944
got any new designs to show me? hit me up voodoo
__________________
Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.


WP Stuff
fris is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:14 PM   #14
2MuchMark
Videochat Solutions
 
2MuchMark's Avatar
 
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 47,474
You spent YOUR holidays, waiting for them to fix your problem. Aren't your holidays THEIR holidays too? Then you went out of your way to start a thread on a very visible forum called
"Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!"

You know that Mojo has a pretty good reputation (if not the best) in the adult arena. Whatever the problem was with your server(s), it was most definitely an accident (perhaps by you?) Who knows. Why then would you deliberately try to trash their reputation?

keywords : 16+ Hours, Downtime, Mojohost

Quote:
Originally Posted by Voodoo View Post
Ok, back up. Mojo got it worked out. Thanks Brad and Mojo Team!

Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.
__________________

VideoChat Solutions | Custom Software | IT Support
https://www.2much.net | https://www.lcntech.com

Last edited by 2MuchMark; 12-26-2012 at 12:15 PM..
2MuchMark is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:27 PM   #15
CyberHustler
Unregistered Abuser
 
CyberHustler's Avatar
 
Industry Role:
Join Date: Feb 2006
Posts: 23,799
My sites were not down at all for Xmas, thanks Amerinoc!!!
CyberHustler is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 12:53 PM   #16
crazydollars
So Fucking Banned
 
Industry Role:
Join Date: Nov 2012
Posts: 146
Quote:
Originally Posted by ********** View Post
Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.
I know, right? It's so silly to expect a service you are paying for to be working during holidays. Shame on him for being upset about it!
crazydollars is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:06 PM   #17
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
Quote:
Originally Posted by ********** View Post
You spent YOUR holidays, waiting for them to fix your problem.
Sorry, it wasn't "my" problem. I pay for their service to host my sites and keep them online. They had hardware issues. Not my "problem".

Quote:
Originally Posted by ********** View Post
Aren't your holidays THEIR holidays too?
I have no idea what they celebrate. I am their customer.

Quote:
Originally Posted by ********** View Post
Then you went out of your way to start a thread on a very visible forum called
"Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!"
I went out of my way after 16.5 hours of downtime and then their support system died. Yes, I started a thread. I was very irritated. It's my business that was down the entire day as well as my client projects and other work.

Quote:
Originally Posted by ********** View Post
You know that Mojo has a pretty good reputation (if not the best) in the adult arena.
Good reputation, yes. Good hosting, so far I have had a number of issues. Best, debatable.

Quote:
Originally Posted by ********** View Post
Whatever the problem was with your server(s), it was most definitely an accident (perhaps by you?) Who knows.
So you're psychic now? You are at the opposite end of correct.

Quote:
Originally Posted by ********** View Post
Why then would you deliberately try to trash their reputation?

keywords : 16+ Hours, Downtime, Mojohost
I'm not trying to trash their reputation. You don't know the full story. I was on with their support off and on the entire day, then finally their support system failed.

Quote:
Originally Posted by ********** View Post
Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.
I owe nobody an apology. I am their customer and the service I was getting was not quality, ESPECIALLY on Christmas, it should have been a lot better considering. All is resolved now, which was indicated earlier in this thread. And again, it wasn't my problem. It was theirs.
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."

Last edited by Voodoo; 12-26-2012 at 02:10 PM..
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:14 PM   #18
Barefootsies
Choice is an Illusion
 
Barefootsies's Avatar
 
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
:2cents

Quote:
Originally Posted by Voodoo View Post
Yeah, you're right. I'm a dumbfuck and don't know who I host with. I forgot, I host with your Mom.
__________________
Should You Email Your Members?

Link1 | Link2 | Link3

Enough Said.

"Would you rather live like a king for a year or like a prince forever?"
Barefootsies is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:18 PM   #19
Barefootsies
Choice is an Illusion
 
Barefootsies's Avatar
 
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
:2cents

Quote:
Originally Posted by crazydollars View Post
I know, right? It's so silly to expect a service you are paying for to be working during holidays. Shame on him for being upset about it!
Agreed.

I love Brad and MOJO as much as the next guy. They are one of the best in the business. I think they do an excellent job. That said, you're paying for a 24/7/365 service. Not a holidays optional hosting plan.

For most webmasters, if your site is offline, your BUSINESS is offline. Your website is your store front, and it's open 24/7/365. I do not believe that most webmasters are going to tell you that being offline for 16+ hours is acceptable regardless of what they pay for hosting.

Quote:
Originally Posted by Voodoo View Post
I owe nobody an apology. I am their customer and the service I was getting was not quality, ESPECIALLY on Christmas, it should have been a lot better considering. All is resolved now, which was indicated earlier in this thread. And again, it wasn't my problem. It was theirs.
Good to hear all is resolved and back to working like a champ.

__________________
Should You Email Your Members?

Link1 | Link2 | Link3

Enough Said.

"Would you rather live like a king for a year or like a prince forever?"

Last edited by Barefootsies; 12-26-2012 at 02:23 PM..
Barefootsies is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:23 PM   #20
CyberHustler
Unregistered Abuser
 
CyberHustler's Avatar
 
Industry Role:
Join Date: Feb 2006
Posts: 23,799
Selena is one of the baddest bitches alive right now...
CyberHustler is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:30 PM   #21
HushMoney
Confirmed User
 
HushMoney's Avatar
 
Industry Role:
Join Date: Apr 2005
Location: Hermosa Beach & Miami, FL.
Posts: 2,256
Quote:
Originally Posted by ********** View Post
You spent YOUR holidays, waiting for them to fix your problem. Aren't your holidays THEIR holidays too? Then you went out of your way to start a thread on a very visible forum called
"Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!"

You know that Mojo has a pretty good reputation (if not the best) in the adult arena. Whatever the problem was with your server(s), it was most definitely an accident (perhaps by you?) Who knows. Why then would you deliberately try to trash their reputation?

keywords : 16+ Hours, Downtime, Mojohost




Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.
The thread was resolved. It could've just fallen to the next page. You, a person who has nothing to do with it keeps it at the top of the page just because you feel the need for attention. Which is worse? just sayin' (and yes i'm fully aware that I just bumped it too, however i'm not the one bitching about the OP)
HushMoney is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:38 PM   #22
2MuchMark
Videochat Solutions
 
2MuchMark's Avatar
 
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 47,474
Quote:
Originally Posted by crazydollars View Post
I know, right? It's so silly to expect a service you are paying for to be working during holidays. Shame on him for being upset about it!
Being upset and giving them shit about it is one thing. But posting about it with a title like that is not helpful to anyone, especially mojohost. All it does is make him (Voodoo) feel better.


Quote:
Originally Posted by Voodoo View Post
So you're psychic now? You are at the opposite end of correct.
No. I said it was definitely an accident. By this I mean none at mojohost (or your orgniziation) caused the problem you had on purpose. Maybe it was human error, or a bad machine or component, who knows, you didn't share the details.

What was the problem they had exactly? I assume it was a big problem as it took a while to fix. Can you share the details? Did your customers complain, and did you get any chargebacks because of it?

Quote:
Originally Posted by Voodoo View Post
I owe nobody an apology. I am their customer and the service I was getting was not quality, ESPECIALLY on Christmas, it should have been a lot better considering. All is resolved now, which was indicated earlier in this thread. And again, it wasn't my problem. It was theirs.
What does Mojohost's SLA say? Maybe you are due a credit of some kind. Wouldn't the credit you are owed make you happy? If not, why? The SLA is what you agreed to after all.

You said you were down for 16.5 hours, and whatever the problem was, their own support system was down too. If it had been me, I would have said something like "Wow! We had a problem but Mojo fixed the problem in less than 1 day, and they did it over Christmas too!" But thats just me I guess.

Anyway look I'm not trying to jump on you. If you feel this way I apologize and take it all back. I just don't think Mojo deserves the slam you gave them, especially since you haven't told anyone what the real problem was.

Happy holidays.
__________________

VideoChat Solutions | Custom Software | IT Support
https://www.2much.net | https://www.lcntech.com

Last edited by 2MuchMark; 12-26-2012 at 02:41 PM..
2MuchMark is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:41 PM   #23
Barefootsies
Choice is an Illusion
 
Barefootsies's Avatar
 
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
Quote:
Originally Posted by ********** View Post
You said you were down for 16.5 hours, and whatever the problem was, their own support system was down too. If it had been me, I would have said something like "Wow! We had a problem but Mojo fixed the problem in less than 1 day, and they did it over Christmas too!" But thats just me I guess.
Doubtful.

__________________
Should You Email Your Members?

Link1 | Link2 | Link3

Enough Said.

"Would you rather live like a king for a year or like a prince forever?"
Barefootsies is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:43 PM   #24
2MuchMark
Videochat Solutions
 
2MuchMark's Avatar
 
Industry Role:
Join Date: Aug 2004
Location: Canada
Posts: 47,474
Quote:
Originally Posted by HushMoney View Post
The thread was resolved. It could've just fallen to the next page. You, a person who has nothing to do with it keeps it at the top of the page just because you feel the need for attention. Which is worse? just sayin' (and yes i'm fully aware that I just bumped it too, however i'm not the one bitching about the OP)
GFY is a public discussion board. Voodoo made his issue public with a rather explosive title "Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!". He didn't need to post it. And I'm not bumping it with a simple BUMP message others might. I'm stating what I feel and asking questions, thats all. No bitching.
__________________

VideoChat Solutions | Custom Software | IT Support
https://www.2much.net | https://www.lcntech.com
2MuchMark is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 02:44 PM   #25
Supz
Arthur Flegenheimer
 
Supz's Avatar
 
Industry Role:
Join Date: Jul 2006
Location: New York City
Posts: 11,057
Quote:
Originally Posted by ********** View Post
You spent YOUR holidays, waiting for them to fix your problem. Aren't your holidays THEIR holidays too? Then you went out of your way to start a thread on a very visible forum called
"Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!"

You know that Mojo has a pretty good reputation (if not the best) in the adult arena. Whatever the problem was with your server(s), it was most definitely an accident (perhaps by you?) Who knows. Why then would you deliberately try to trash their reputation?

keywords : 16+ Hours, Downtime, Mojohost




Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.
Thats because youre an ass kisser. Why would a customer apologize to a service provider. Because they did there job. Yes mojo has a good reputation but I would not apologize for resolved downtime. Makes no sense. They should apologize to him for having 16 hours of downtime.

Last edited by Supz; 12-26-2012 at 02:47 PM..
Supz is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 03:16 PM   #26
Supz
Arthur Flegenheimer
 
Supz's Avatar
 
Industry Role:
Join Date: Jul 2006
Location: New York City
Posts: 11,057
Quote:
Originally Posted by ********** View Post
Being upset and giving them shit about it is one thing. But posting about it with a title like that is not helpful to anyone, especially mojohost. All it does is make him (Voodoo) feel better.





You said you were down for 16.5 hours, and whatever the problem was, their own support system was down too. If it had been me, I would have said something like "Wow! We had a problem but Mojo fixed the problem in less than 1 day, and they did it over Christmas too!" But thats just me I guess.



Happy holidays.


This is the dumbest thing ever, and I am sure "Thats just not me". That thinks this. 1/2 a day of unscheduled downtime is not a little amount of time. Getting it fixed in that period of time is not good work for a host, and when you are running a business, providing a service where other business rely on you to stay in business, A holiday is not a good excuse. I understand that Mojo isnt making this excuse, you are making it for them. But you arent helping them here, and you sure arent helping yourself as you sell a service as well. We all know Mojo has a good rep on this board and in real life. But 16.5 hours down is a lot. Its almost a DAY. Stop ass kissing and come back to reality.
Supz is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 03:30 PM   #27
crazydollars
So Fucking Banned
 
Industry Role:
Join Date: Nov 2012
Posts: 146
Quote:
Originally Posted by ********** View Post
GFY is a public discussion board.
Quote:
Originally Posted by ********** View Post
He didn't need to post it.
Fail logic.

Who are you to decide what people post on public message boards?
crazydollars is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 04:07 PM   #28
fris
Too lazy to set a custom title
 
fris's Avatar
 
Industry Role:
Join Date: Aug 2002
Posts: 54,944
he forgot to buy the holiday hosting plan addon
__________________
Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.


WP Stuff
fris is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 04:41 PM   #29
RyuLion
 
RyuLion's Avatar
 
Industry Role:
Join Date: Mar 2003
Location: San Diego
Posts: 32,116
Gfy ftw!!!!!!!!!!!!!!!
__________________

Adult Biz Consultant A tech head since 1995
RyuLion is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 05:53 PM   #30
kronic
Confirmed User
 
Industry Role:
Join Date: Jan 2002
Posts: 964
Quote:
Originally Posted by ********** View Post
You spent YOUR holidays, waiting for them to fix your problem. Aren't your holidays THEIR holidays too? Then you went out of your way to start a thread on a very visible forum called
"Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!"

You know that Mojo has a pretty good reputation (if not the best) in the adult arena. Whatever the problem was with your server(s), it was most definitely an accident (perhaps by you?) Who knows. Why then would you deliberately try to trash their reputation?

keywords : 16+ Hours, Downtime, Mojohost




Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.
lol, the hair I found on my Big Mac the other day was an accident too I'm sure. I PAID for the burger sans hair. Trying to blame ME for the hair would only make matters worse.

Mojohost owes HIM an apology no MATTER the reason. Not the other way around.
kronic is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 07:20 PM   #31
livexxx
Confirmed User
 
livexxx's Avatar
 
Industry Role:
Join Date: May 2005
Location: UK
Posts: 1,201
had full uptime over christmas with MOJO +

I also asked for a Rabbit MQ server to be set up on christmas eve if they could, they did that too, with a status rep on xmas day that they escalated to another dev, up on boxing day ++

Just in case though we also have round robin DNS with dns-made-easy to another host , just in case. IMHO the buck stops at my desk, if a supplier goes down, I've got duality built in myself.

So this would have been my story , Mojo went down, my DNS swapped to an alternate host in 5 mins already running a master-master SQL and rsync, nothing happened much. Down alert auto posted to mojo support desk just in case they hadnt noticed.
Mojo would have come back, auto DNS switched back in 5 mins after 3 successful tests passed. Auto regression suite tests ran on teamcity, all passed, nothing much happened. Party with family interrupted by text message that reads "All OK , systems online, 872 of 872 tests passed"

Check out DNS round robin, SimpleTest or PHPUnit and teamcity with a Jenkins build server somewhere in the loop. get some master-master SQL and a Rsync and you don't actually have to worry about your bread and butter going down ever. Your techies should be on this for 2013.
__________________
http://www.webcamalerts.com for auto tweets for web cam operators
livexxx is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 07:22 PM   #32
Spudstr
Confirmed User
 
Spudstr's Avatar
 
Industry Role:
Join Date: Jan 2003
Location: In a Tater Patch
Posts: 2,321
Quote:
Originally Posted by ********** View Post
You spent YOUR holidays, waiting for them to fix your problem. Aren't your holidays THEIR holidays too? Then you went out of your way to start a thread on a very visible forum called
"Thanks for the WONDERFUL XMas Present of 16+ Hours of Downtime Mojohost!"

You know that Mojo has a pretty good reputation (if not the best) in the adult arena. Whatever the problem was with your server(s), it was most definitely an accident (perhaps by you?) Who knows. Why then would you deliberately try to trash their reputation?

keywords : 16+ Hours, Downtime, Mojohost




Now they fixed your problem, OVER CHRISTMAS, and thats all you've got to say to them? I would have offered up a nicer apology than this one. Just sayin'.

Hosts have no holidays, we all.. work 24/7 or have staff that does. We look over your stuff while your sleeping, on vacation and taking a dump.

We have no holidays or vacation.
__________________
Managed Hosting - Colocation - Network Services
Yellow Fiber Networks
icq: 19876563
Spudstr is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 09:07 PM   #33
Brad Mitchell
Confirmed User
 
Brad Mitchell's Avatar
 
Industry Role:
Join Date: Nov 2001
Location: Southfield, MI
Posts: 9,780
I'll respond more fully tomorrow. I'm sorry you had downtime. I didnt realize when we were talking this morning and your problem was fixed you were sporting an awful thread on GFY. Let's talk Thursday about what VPS host I'm buying your next two years of service from. I apologize that we offered this as a product to you when it wasn't. I thought we would do better for you, like everyone else. My bad, we own it.

Sincerely,

Brad
__________________
President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
71 industry awards for hosting and professional excellence since 1999
Brad Mitchell is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 09:45 PM   #34
charlie g
Confirmed User
 
charlie g's Avatar
 
Industry Role:
Join Date: Aug 2006
Location: Center of the Universe
Posts: 2,758
Quote:
Originally Posted by Brad Mitchell View Post
I'll respond more fully tomorrow. I'm sorry you had downtime. I didnt realize when we were talking this morning and your problem was fixed you were sporting an awful thread on GFY. Let's talk Thursday about what VPS host I'm buying your next two years of service from. I apologize that we offered this as a product to you when it wasn't. I thought we would do better for you, like everyone else. My bad, we own it.

Sincerely,

Brad
Wow, something unusual. Much respect brad.
__________________
AlanAgus1 at gmail dot com
-------------------------------
charlie g is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 09:46 PM   #35
RyuLion
 
RyuLion's Avatar
 
Industry Role:
Join Date: Mar 2003
Location: San Diego
Posts: 32,116
Quote:
Originally Posted by Brad Mitchell View Post
I'll respond more fully tomorrow. I'm sorry you had downtime. I didnt realize when we were talking this morning and your problem was fixed you were sporting an awful thread on GFY. Let's talk Thursday about what VPS host I'm buying your next two years of service from. I apologize that we offered this as a product to you when it wasn't. I thought we would do better for you, like everyone else. My bad, we own it.

Sincerely,

Brad
Wow! Respect Brad!
__________________

Adult Biz Consultant A tech head since 1995
RyuLion is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 09:59 PM   #36
Voodoo
♥ ♦ ♣ ♠
 
Voodoo's Avatar
 
Industry Role:
Join Date: Sep 2002
Location: Porn Valley, CA
Posts: 10,590
Brad has always been stand-up. Honestly, I posted this thread because I was highly irritated at the time for a number of reasons. Brand handled it shortly after, but my "Delete Thread" time had already expired. So I posted that it had been resolved.
__________________

"I'm selflessly supporting the common good, but only coincidentally looking out for No.1."
Voodoo is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 10:11 PM   #37
AdultEUhost
ORLY?
 
AdultEUhost's Avatar
 
Industry Role:
Join Date: Oct 2005
Location: NL & US
Posts: 2,579
Quote:
Originally Posted by Spudstr View Post
Hosts have no holidays, we all.. work 24/7 or have staff that does. We look over your stuff while your sleeping, on vacation and taking a dump.

We have no holidays or vacation.
True dat

Quote:
Originally Posted by Brad Mitchell View Post
I'll respond more fully tomorrow. I'm sorry you had downtime. I didnt realize when we were talking this morning and your problem was fixed you were sporting an awful thread on GFY. Let's talk Thursday about what VPS host I'm buying your next two years of service from. I apologize that we offered this as a product to you when it wasn't. I thought we would do better for you, like everyone else. My bad, we own it.

Sincerely,

Brad
Classy move
We don't do VPS or shared hosting for a reason as well
__________________
ICQ: 267-443-722 / leon [at] adulteuhost [dotcom]

Nominated for an XBIZ Award as "Webhost of the Year" in 2007, 2012, 2013 and 2014

Last edited by AdultEUhost; 12-26-2012 at 10:13 PM..
AdultEUhost is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 10:21 PM   #38
xXXtesy10
Fakecoin Investor
 
xXXtesy10's Avatar
 
Industry Role:
Join Date: Jul 2012
Location: New Delhi, IN
Posts: 7,128
Quote:
Originally Posted by Voodoo View Post
I love spending my Holiday trying to get support when all of my sites and email are down.

Thanks!


Amazing that some of you have enough brain cells to keep your heart beating
__________________
WARNING: Stay Away From Marlboroack aka aka Brandon Ackerman
https://gfy.com/21169705-post8.html
Donny Long is Felon, Stalker, Scammer & Coward
http://www.ripoffreport.com/reports/...lon-int-761244
xXXtesy10 is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 10:43 PM   #39
StickyGreen
.
 
StickyGreen's Avatar
 
Industry Role:
Join Date: Oct 2003
Posts: 13,076
StickyGreen is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-26-2012, 10:46 PM   #40
AdultEUhost
ORLY?
 
AdultEUhost's Avatar
 
Industry Role:
Join Date: Oct 2005
Location: NL & US
Posts: 2,579
Quote:
Originally Posted by StickyGreen View Post
linkhotten fail
__________________
ICQ: 267-443-722 / leon [at] adulteuhost [dotcom]

Nominated for an XBIZ Award as "Webhost of the Year" in 2007, 2012, 2013 and 2014
AdultEUhost is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-27-2012, 02:25 AM   #41
crazydollars
So Fucking Banned
 
Industry Role:
Join Date: Nov 2012
Posts: 146
Quote:
Originally Posted by Spudstr View Post
Hosts have no holidays, we all.. work 24/7 or have staff that does. We look over your stuff while your sleeping, on vacation and taking a dump.
I think the money that customers pay are also good on holidays. Yup, just checked - money work every day of the year, 24/7! Wow, imagine that.
crazydollars is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-27-2012, 02:43 PM   #42
kyro
So Fucking Banned
 
Join Date: Dec 2004
Posts: 783
Quote:
Originally Posted by ********** View Post
You said you were down for 16.5 hours, and whatever the problem was, their own support system was down too. If it had been me, I would have said something like "Wow! We had a problem but Mojo fixed the problem in less than 1 day, and they did it over Christmas too!" But thats just me I guess.
im not surprised you feel this way considering there have been several posts over the years here from your unhappy customers. when you expect the customer to be happy that the service was down for less than a day it is clear you dont hold companies to high standards and feel the customer should be happy with what ever he gets.
kyro is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Old 12-27-2012, 03:43 PM   #43
Supz
Arthur Flegenheimer
 
Supz's Avatar
 
Industry Role:
Join Date: Jul 2006
Location: New York City
Posts: 11,057
Quote:
Originally Posted by kyro View Post
im not surprised you feel this way considering there have been several posts over the years here from your unhappy customers. when you expect the customer to be happy that the service was down for less than a day it is clear you dont hold companies to high standards and feel the customer should be happy with what ever he gets.
This was a complete backfire for him, just because he had to be an ass kisser.
Supz is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote
Post New Thread Reply
Go Back   GoFuckYourself.com - Adult Webmaster Forum > >

Bookmarks



Advertising inquiries - marketing at gfy dot com

Contact Admin - Advertise - GFY Rules - Top

©2000-, AI Media Network Inc



Powered by vBulletin
Copyright © 2000- Jelsoft Enterprises Limited.