Day 3 still no email. Thanks Cavecreek Hosting! - GoFuckYourself.com

Jet Set Cat · 12-25-2014, 06:16 AM

Come on CaveCreek this is the 3rd day with no email and nothing but BS from
you, not even as much as an ETA. You?re only response is that the engineers are working on it. Yesterday out of frustration I asked to speak to one of the engineers that were supposedly working on it only to be told they were not there but working on it from home.

Your clients are trying to run a business, many of them like I am paying for advertising and a number of other major business factors that require receiving email.

STOP PLAYING GAMES AND HAVE THE DECENCY TO PROVIDE THE SERVICE WE SO NECESSARLIIY NEED AND ARE ENTITLED TO.

Barefootsies · 12-25-2014, 06:34 AM

Cave Creek/Secured Servers/PNAP (owned by CCBill) are one in the same to my understanding. Little more than different "brands". All the same, here is a bump for you top notch. Perhaps post up on WHT?

Jet Set Cat · 12-25-2014, 09:09 AM

Thanks for the bump as well as the suggestion although for now I?ll pass on other posts.

All I want for Christmas
is my email fixed,
my email fixed,
yes my email fixed!

Gee, if I could only
have my email fixed,
then I could wish you
"Merry Christmas."

It seems so long since I could see,
"My emails being showed!"
Gosh oh gee, how happy I would be,
?if they would only download!?

All I want for Christmas
is my email fixed,
my email fixed,
yes my email fixed!

Gee, if I could only
have my email fixed,
then I could wish you
Yes I could wish you
Then I could wish you
"Merry Christmas."

Merry Christmas Everybody!

tical · 12-25-2014, 03:20 PM

Set Up Gmail For Your Own Domain | CoffeeCup Software

blackmonsters · 12-25-2014, 03:34 PM

Quote:

Originally Posted by Jet Set Cat

Come on CaveCreek this is the 3rd day with no email and nothing but BS from
you, not even as much as an ETA. You?re only response is that the engineers are working on it. Yesterday out of frustration I asked to speak to one of the engineers that were supposedly working on it only to be told they were not there but working on it from home.

Your clients are trying to run a business, many of them like I am paying for advertising and a number of other major business factors that require receiving email.

STOP PLAYING GAMES AND HAVE THE DECENCY TO PROVIDE THE SERVICE WE SO NECESSARLIIY NEED AND ARE ENTITLED TO.

It could be that your server auto updated and some versions have an email problem.
Try sending a test email to an account; then delete that account in plesk and recreate it and then send another email to see if you get it.

directfiesta · 12-25-2014, 06:04 PM

as well, check your ports and switch them ( 25 & 26 if still default)

Babaganoosh · 12-25-2014, 07:31 PM

Dedicated or shared hosting?

Jet Set Cat · 12-26-2014, 10:18 AM

Dedicated server, now into day 4 with no email, said they are aware of the problem it is one of our mail servers that is down, very sorry but we will not be doing anything about it till Monday.

This is company I have been with for 10+ years.

How's that for professionalism?

Klen · 12-26-2014, 10:21 AM

Quote:

Originally Posted by Jet Set Cat

Dedicated server, now into day 4 with no email, said they are aware of the problem it is one of our mail servers that is down, very sorry but we will not be doing anything about it till Monday.

This is company I have been with for 10+ years.

How's that for professionalism?

They dont have 24/7 support?Da fu?
Anyway,i think here applies rule "dont host where you buy domains/billing/sausages/etc"

Jet Set Cat · 12-26-2014, 10:29 AM

Quote:

Originally Posted by KlenTelaris

They dont have 24/7 support?Da fu?
Anyway,i think here applies rule "dont host where you buy domains/billing/sausages/etc"

Of course they have 24/7 support but all support tells me is BS, they are clearly being briefed about the email problem.

I must say I am truly disappointed and frustrated with them.

blackmonsters · 12-26-2014, 11:04 AM

Quote:

Originally Posted by Jet Set Cat

Of course they have 24/7 support but all support tells me is BS, they are clearly being briefed about the email problem.

I must say I am truly disappointed and frustrated with them.

Did you try my suggestion?

Jet Set Cat · 12-26-2014, 12:59 PM

Quote:

Originally Posted by blackmonsters

Did you try my suggestion?

Yes that was the first thing I tested also called them to ask if it could be my server
said they use separate servers for their emails. I think its chuck mail and one of those servers are down it?s actually off line now.

Problem is time of year, they have a skeleton crew most who have no idea how to
handle the problem. I just wish they would have said so from the get go instead of having
me jump through hoops to get to the root of it.

Decent company but to do this compromised their credibility with me big time, but I will wait to Monday (like I have a choice) to see what the supervisors have to say.

Denny · 12-26-2014, 01:21 PM

Time to get a real host

directfiesta · 12-26-2014, 03:00 PM

Quote:

Originally Posted by Jet Set Cat

Yes that was the first thing I tested also called them to ask if it could be my server
said they use separate servers for their emails. I think its chuck mail and one of those servers are down it?s actually off line now.

Problem is time of year, they have a skeleton crew most who have no idea how to
handle the problem. I just wish they would have said so from the get go instead of having
me jump through hoops to get to the root of it.

Decent company but to do this compromised their credibility with me big time, but I will wait to Monday (like I have a choice) to see what the supervisors have to say.

So you do not host your own email, like EXIM on your own server...

Bladewire · 12-26-2014, 04:00 PM

CCBill rocks!

Cavecreek: The worst host I ever had in my 15 years in adult.

I stuck it out with them for three months of issue after issue. Members area videos not playing on mobile devices or Ipads. Email issues. "Engineer team meetings" with the result being nobody knew why or how. All my sites got de-indexed from Google. That was the final straw, went back to my old host and within 3 days all my sites were back at the top on Google. All issues gone. I did take a financial hit though.

chaze · 12-26-2014, 04:32 PM

Are they still around, I thought they opened ccbill and let it go.

I'm sure they are available, just busy maybe?

Good luck!

Naughty · 12-27-2014, 02:41 AM

Nothing worse than a host that's nowhere to be found when you're losing visitors and PPC rep by the minute.

Bump for you.

All hosts have their negatives, however we seem to have had best luck with Phatserver's presence (sp) over the years.

12-25-2014, 06:16 AM	#1
Jet Set Cat Confirmed User Industry Role: Join Date: Nov 2011 Posts: 249	Day 3 still no email. Thanks Cavecreek Hosting! Come on CaveCreek this is the 3rd day with no email and nothing but BS from you, not even as much as an ETA. You?re only response is that the engineers are working on it. Yesterday out of frustration I asked to speak to one of the engineers that were supposedly working on it only to be told they were not there but working on it from home. Your clients are trying to run a business, many of them like I am paying for advertising and a number of other major business factors that require receiving email. STOP PLAYING GAMES AND HAVE THE DECENCY TO PROVIDE THE SERVICE WE SO NECESSARLIIY NEED AND ARE ENTITLED TO.

12-25-2014, 06:34 AM	#2
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	Cave Creek/Secured Servers/PNAP (owned by CCBill) are one in the same to my understanding. Little more than different "brands". All the same, here is a bump for you top notch. Perhaps post up on WHT? __________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

12-25-2014, 03:20 PM	#4
tical Confirmed User Join Date: Feb 2002 Location: Las Vegas Posts: 6,504	Set Up Gmail For Your Own Domain \| CoffeeCup Software __________________ 112.020.756

12-25-2014, 07:31 PM	#7
Babaganoosh ♥♥♥ Likes Hugs ♥♥♥ Industry Role: Join Date: Nov 2001 Location: /home Posts: 15,841	Dedicated or shared hosting? __________________ I like pie.

12-26-2014, 01:21 PM	#13
Denny Too lazy to set a custom title Industry Role: Join Date: Feb 2005 Posts: 17,147	Time to get a real host __________________

12-25-2014, 09:09 AM	#3
Jet Set Cat Confirmed User Industry Role: Join Date: Nov 2011 Posts: 249	Thanks for the bump as well as the suggestion although for now I?ll pass on other posts. All I want for Christmas is my email fixed, my email fixed, yes my email fixed! Gee, if I could only have my email fixed, then I could wish you "Merry Christmas." It seems so long since I could see, "My emails being showed!" Gosh oh gee, how happy I would be, ?if they would only download!? All I want for Christmas is my email fixed, my email fixed, yes my email fixed! Gee, if I could only have my email fixed, then I could wish you Yes I could wish you Then I could wish you "Merry Christmas." Merry Christmas Everybody!

12-25-2014, 06:04 PM	#6
directfiesta Too lazy to set a custom title Industry Role: Join Date: Oct 2002 Location: Back to Montréal, ALIVE ! Posts: 29,362	as well, check your ports and switch them ( 25 & 26 if still default)

12-26-2014, 10:18 AM	#8
Jet Set Cat Confirmed User Industry Role: Join Date: Nov 2011 Posts: 249	Dedicated server, now into day 4 with no email, said they are aware of the problem it is one of our mail servers that is down, very sorry but we will not be doing anything about it till Monday. This is company I have been with for 10+ years. How's that for professionalism?

12-26-2014, 04:00 PM	#15
Bladewire StraightBro Industry Role: Join Date: Aug 2003 Location: Monarch Beach, CA USA Posts: 56,232	CCBill rocks! Cavecreek: The worst host I ever had in my 15 years in adult. I stuck it out with them for three months of issue after issue. Members area videos not playing on mobile devices or Ipads. Email issues. "Engineer team meetings" with the result being nobody knew why or how. All my sites got de-indexed from Google. That was the final straw, went back to my old host and within 3 days all my sites were back at the top on Google. All issues gone. I did take a financial hit though. __________________ Skype: CallTomNow

12-26-2014, 04:32 PM	#16
chaze Confirmed User Industry Role: Join Date: Aug 2002 Posts: 9,752	Are they still around, I thought they opened ccbill and let it go. I'm sure they are available, just busy maybe? Good luck!

12-27-2014, 02:41 AM	#17
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,467	Nothing worse than a host that's nowhere to be found when you're losing visitors and PPC rep by the minute. Bump for you. All hosts have their negatives, however we seem to have had best luck with Phatserver's presence (sp) over the years. __________________ seks.ai for sale - ping me