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Old 11-12-2015, 10:05 PM   #1
Rob
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:mad Fucking PayPal.

I've had a PayPal account for over 15 years, and use it to process a bunch of reoccurring monthly payments. Last week I bought a some electronics on eBay for Christmas. I had to link my PayPal account in order to do a buy it now. I just got an email saying until I reach an acceptable reputation on eBay, they are holding my money for 21 days.

I've processed thousands of dollars through them for over a decade and a half, and now this bullshit. Does anyone know if this hold can be removed? I have deposits going in on the 15th, and would rather not wait 21 days to access them.
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Old 11-12-2015, 10:32 PM   #2
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It's worth calling them. PayPal rocks. They'll usually bend over backwards to make you happy.

I've never seen a company eat a sale to make both sides happy. PayPal lost money. They gave the customer his money back and let me keep what I billed him. And I'm not talking about a few bucks. Now that's fucking customer service!
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Old 11-12-2015, 10:38 PM   #3
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Hope they get it sorted for you. I've heard horror stories, but it's always been fine for me so far.
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Old 11-12-2015, 11:15 PM   #4
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Since eBay & PayPal split...that's the issue...but I would bet that if you call up PayPal, you can get it sorted out, especially if you have the PayPal business type account.
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Old 11-12-2015, 11:21 PM   #5
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It's worth calling them. PayPal rocks. They'll usually bend over backwards to make you happy.

I've never seen a company eat a sale to make both sides happy. PayPal lost money. They gave the customer his money back and let me keep what I billed him. And I'm not talking about a few bucks. Now that's fucking customer service!


Also, its not a good idea to vent about them on an adult forum man..
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Old 11-13-2015, 04:01 AM   #6
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Also, its not a good idea to vent about them on an adult forum man..
Not really. I have had more or less a similar problem with PayPal. They asked me to verify i'm a programmer and where i get my business from. One of the places i sent them to verify at is GFY where i actively get clients from. I linked them to my profile here. They have no problems with it.

OP, contact their higher departments, talk nicely and polite, explain the situation in details and they will call you back within a couple days. If all legit, you should be good.
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Old 11-13-2015, 04:28 AM   #7
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I've had a PayPal account for over 15 years, and use it to process a bunch of reoccurring monthly payments. Last week I bought a some electronics on eBay for Christmas. I had to link my PayPal account in order to do a buy it now. I just got an email saying until I reach an acceptable reputation on eBay, they are holding my money for 21 days.

I've processed thousands of dollars through them for over a decade and a half, and now this bullshit. Does anyone know if this hold can be removed? I have deposits going in on the 15th, and would rather not wait 21 days to access them.
It's painfully obvious you've never conducted business with Ebay.

Paypal holds your money on the items you've sold, not money on the items you've purchased. If they were to hold purchasing money, the electronics seller on the other side would not be paid for 21 days. That would be absurd!

Paypal and Ebay are two separate entities. After selling a item on Ebay and have accumulated five positive feed backs of speedy shipping, undamaged items, the financial holding clause is removed.
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Old 11-13-2015, 04:32 AM   #8
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Never had an issue with them...
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Old 11-13-2015, 05:58 AM   #9
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Simply Call them and will would be cleared within afew mintues :-)
they love to hear you on the phone
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Old 11-13-2015, 06:50 AM   #10
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Must be some automated crap. Call.
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Old 11-13-2015, 07:42 AM   #11
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Paypal holds your money on the items you've sold, not money on the items you've purchased. If they were to hold purchasing money, the electronics seller on the other side would not be paid for 21 days. That would be absurd!

Paypal and Ebay are two separate entities. After selling a item on Ebay and have accumulated five positive feed backs of speedy shipping, undamaged items, the financial holding clause is removed.
Not true. I just got off the phone with them, and they said once accounts are linked, any time anyone sends money, regardless if through eBay or not, the money is held. I didn't sell anything, a customer paid an invoice, and that money was held. Even though I created and sent the invoice through PayPal.

According to the manager I spoke with, it's an automated system that is activated once you link accounts. They don't care if you created your PayPal account 15 years ago, or already processed hundreds of thousands worth of transactions. All linked accounts are flagged.

The manager did review my account and removed the hold. He did so when I complained that the money currently being held was sent by an individual who has sent me authorized payments for the past several years with no issue. He agreed and removed the hold, but it took some finesse and sweet talking. He did not want to remove it, and I could tell he was well coached on explaining how to keep the hold in place. The issue is resolved, PayPal came through and removed the hold.
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Old 11-13-2015, 07:43 AM   #12
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Also, its not a good idea to vent about them on an adult forum man..
I don't process any adult through PayPal, only mainstream shit. My invoices are very detailed in that regard.
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Old 11-13-2015, 08:33 AM   #13
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I have a 13 year old account and have had issues like this in the past. Don't email, call them, do it during US office hours so that you catch the US call center. By phone I have "Always" resolved the issues I've had with them in the past.
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Old 11-13-2015, 08:42 AM   #14
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You just reminded me to empty my Paypal account - why take chances?

BTW how do you find out when you opened your Paypal account? Is it shown somewhere?
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Old 11-13-2015, 09:20 AM   #15
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You just reminded me to empty my Paypal account - why take chances?

BTW how do you find out when you opened your Paypal account? Is it shown somewhere?
https://www.paypal.com/myaccount/settings
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Old 11-13-2015, 10:21 AM   #16
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Old 11-13-2015, 10:26 AM   #17
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i think i'll receive some spam soon with the same explanation
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Old 11-13-2015, 10:28 AM   #18
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I had that happen to me a while ago. And another instance which just got resolved today...after 33 days of holding my funds. I ordered something off ebay, tracking never updated, and seller kept giving me the run around so I had to file a claim. They needed him to not respond to them for 30+ days to refund me...ridiculous.
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Old 11-13-2015, 10:31 AM   #19
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First its important to remember that there's a shitload of fraud going on. Companies like Ebay, Paypal etc, are doing their best to combat it. You should be happy that they are doing this TO PROTECT YOU.

And Paypal is fucking awesome. We've been working with them for 12-13 years and have had very few issues, but each issue that we did have was resolved quickly, professionally, and by phone. They are always easy to reach, and even better they really seem to you have your best interests at heart.

Do this: Call Paypal, call Ebay, and work with them to get your issue resolved. It's easy.

Good luck!
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Old 11-13-2015, 11:50 AM   #20
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https://www.paypal.com/myaccount/settings
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Thanks. Unfortunately I get redirected to https://www.paypal.com/webapps/custo...e/summary.view so no info for me.
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