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Old 10-16-2017, 12:10 AM   #1
Celine
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Paxum
Looking for Paxum rep. here.
The funds we have sent to our Paxum account have been returned twice and no one answers us. Are we the only ones ? Cheers
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Old 10-16-2017, 01:05 AM   #2
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Contact Ruth.
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Old 10-16-2017, 01:12 AM   #3
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You seem to not be the only one:
https://gfy.com/fucking-around-and-pr...axum-wire.html
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Old 10-16-2017, 01:17 AM   #4
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Same problem here, we are sending wires to fund the account which return and we are having delays with affiliate payouts.

Paxum keeps sending copy paste replies.
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Old 10-16-2017, 01:22 AM   #5
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Contact Ruth.
What is her contact info?
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Old 10-16-2017, 01:25 AM   #6
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What is her contact info?
email: [email protected]
Skype: PaxumRuth
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Old 10-16-2017, 02:00 AM   #7
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Ruth is the answer. Also try ticket, they can look into your problem much deeper.
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Old 10-16-2017, 03:40 AM   #8
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CzechCash is also complaining about problems loading their Paxum account:
https://gfy.com/fucking-around-and-pr...-question.html
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Old 10-16-2017, 03:40 AM   #9
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email: [email protected]
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Thank you!
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Old 10-16-2017, 04:06 AM   #10
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Thx ! trying to reach Ruth since last week, no reply
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Old 10-16-2017, 04:22 AM   #11
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Thx ! trying to reach Ruth since last week, no reply
Strange, you can also try Chris. Skype: jupzchris
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Old 10-16-2017, 05:23 AM   #12
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Thx Denny!
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Old 10-16-2017, 05:52 AM   #13
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Looking for Paxum rep. here.
The funds we have sent to our Paxum account have been returned twice and no one answers us. Are we the only ones ? Cheers
Same here.

Only our wire GOT LOST. Didn't get credited to us in Paxum system and didn't get returned.

Paxum needs to get their shit together.
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Old 10-16-2017, 06:04 AM   #14
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Did you check with your bank where your money is stuck ? it can take a few days to get returned...
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Old 10-16-2017, 06:35 AM   #15
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I am told they are not issuing any new MasterCard, can Ruth confirm?
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Old 10-16-2017, 07:13 AM   #16
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Yes, I've been reported that they "don't allow US customers at this time" by one of our affiliates, it was on Sept. 20th...
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Old 10-16-2017, 08:32 AM   #17
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bump for answers.
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Old 10-16-2017, 08:33 AM   #18
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Yes, I've been reported that they "don't allow US customers at this time" by one of our affiliates, it was on Sept. 20th...
"US customers" need to switch to Paxum bank as far as I know.
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Old 10-16-2017, 08:56 AM   #19
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Originally Posted by Celine View Post
Looking for Paxum rep. here.
The funds we have sent to our Paxum account have been returned twice and no one answers us. Are we the only ones ? Cheers
Hi Celine,
Please check messages on Skype. I replied to your accounting team last week via email but unfortunately over the weekend I have received multiple Mail Undeliverable messages, so I assume they didn't receive my response.

Last month we updated wire information to a new bank as we believed this would provide faster delivery of wired funds, however we have encountered multiple issues with the new bank and therefore we have just reverted the wire information to the previously used details.

Please check Add Funds by Wire and send a new wire to us to that information. If you have any wires pending to the previous wire information please check your bank account as the wire may have been returned to you.

Hit me up on Skype please, and check the message I left for you there so we can assist you in getting your payments out.

Thanks,

Ruth
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Old 10-16-2017, 10:52 PM   #20
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Amateurism is endless with Paxum
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Old 10-17-2017, 12:13 AM   #21
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Thx Ruth, got your message on skype ! will check with our bank!
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