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Old 06-29-2018, 03:59 AM   #1
AlexFS
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YellowFiber servers down (support disconnected)

To all:

Is anyone else having issues with YellowFiber servers being down?

Experiencing issues with:

- Servers are down (web/ftp).
- Customer support CMS unreachable.
- Customer support phone number disconnects.
- Customer support emails returns.

Any other customers here experiencing same issue?

Would like to hear some insight.

Thanks,
Alex
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Old 06-29-2018, 05:02 AM   #2
abshard
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It was a scheduled maintenance, did you get the email last week? They ran into issues and it's taking longer than planned
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Old 06-29-2018, 05:06 AM   #3
abshard
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Here is some contact info if the 855-GO-FIBER is not working or giving you any answers.

Atlantic Metro Communications
Network Operations Center
(212) 792-9950 x 5
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