Paxum doesn't give money - GoFuckYourself.com

ArtStudioDesign · 06-25-2020, 12:44 AM

Hi all!
For about a week Paxum doesn't give money back from a personal account. The status is Limited because of the address confirmation request. My ID with registration and utility bill they didn't confirm. The account has more than 3 years old and has never had any problems. Support doesn't help to solve the situation. They only said to send documents using the form so I did everything they said: gave my utility bills and ID.
Can you help me, please? Maybe someone had similar problems and resolved them? I would like to get money back.
Thank you!

zijlstravideo · 06-25-2020, 02:21 AM

There's someone working at Paxum that is also a user here on GFY, she might be able to help out. She often responds to other Paxum related topics, so try searching for some older Paxum topics at GFY.

zijlstravideo · 06-25-2020, 02:23 AM

https://gfy.com/members/ruthb/

Biggie Smalls Web Writing · 06-25-2020, 02:37 AM

Quote:

Originally Posted by zijlstravideo

https://gfy.com/members/ruthb/

Yup, Ruth might be able to help

CaptainHowdy · 06-25-2020, 03:45 AM

Quote:

Originally Posted by zijlstravideo

https://gfy.com/members/ruthb/

There you go . . .

j3rkules · 06-25-2020, 04:57 AM

You need to contact Ruth.

SekobA · 06-25-2020, 11:20 AM

You have to provide the requested document to solve the problem

RuthB · 06-25-2020, 11:30 AM

Quote:

Originally Posted by ArtStudioDesign

Hi all!
For about a week Paxum doesn't give money back from a personal account. The status is Limited because of the address confirmation request. My ID with registration and utility bill they didn't confirm. The account has more than 3 years old and has never had any problems. Support doesn't help to solve the situation. They only said to send documents using the form so I did everything they said: gave my utility bills and ID.
Can you help me, please? Maybe someone had similar problems and resolved them? I would like to get money back.
Thank you!

From time to time our verification/compliance department does request additional documentation for KYC purposes. I'd be happy to check into this for you. Please feel free to pop me an email or post a ticket ID. Thanks

CaptainHowdy · 06-25-2020, 11:59 AM

I too asked Paxum for money but they said I had to work for it ;/ . . .

AleXRated · 06-25-2020, 09:25 PM

Quote:

Originally Posted by RuthB

From time to time our verification/compliance department does request additional documentation for KYC purposes. I'd be happy to check into this for you. Please feel free to pop me an email or post a ticket ID. Thanks

Hello, Ruth, please take a look at 947158 as well, it's like 10 days passed, and things are still the same

adultchatpay · 06-26-2020, 05:41 AM

Ruth to the rescue! Support ticket is somewhat slow.

ArtStudioDesign · 06-30-2020, 01:08 AM

Quote:

Originally Posted by RuthB

From time to time our verification/compliance department does request additional documentation for KYC purposes. I'd be happy to check into this for you. Please feel free to pop me an email or post a ticket ID. Thanks

My ticket ID 951307.
I don’t like the way the support service works and the fact that my funds can be blocked at any time. Paxum has not given me my money for more than week. I want to close my account and get my money. I sent all the necessary documents. The account is more than 3 years old and all this time I followed all the rules. I sent a scan of two passports, a driver’s license, a military ID, a utility bill. If this is not enough for KYC, then I have no desire to cooperate with you. Just give back my money that you blocked, they are not yours and I will gladly stop working with you.

brassmonkey · 06-30-2020, 11:46 PM

you should just be able to get your money. if the company has fraud protection there is no bs. why are u a holes still using them??

Biggie Smalls Web Writing · 07-01-2020, 01:09 AM

They always give money eventually

Royal Cash · 07-09-2020, 08:04 AM

Quote:

Originally Posted by RuthB

From time to time our verification/compliance department does request additional documentation for KYC purposes. I'd be happy to check into this for you. Please feel free to pop me an email or post a ticket ID. Thanks

similar situation..
Please help with Ticket # 962064 and Ticket # 965578

Thanks

RuthB · 07-10-2020, 12:08 PM

Quote:

Originally Posted by ArtStudioDesign

My ticket ID 951307.
I don’t like the way the support service works and the fact that my funds can be blocked at any time. Paxum has not given me my money for more than week. I want to close my account and get my money. I sent all the necessary documents. The account is more than 3 years old and all this time I followed all the rules. I sent a scan of two passports, a driver’s license, a military ID, a utility bill. If this is not enough for KYC, then I have no desire to cooperate with you. Just give back my money that you blocked, they are not yours and I will gladly stop working with you.

It appears our support staff is responding back and forth with you regarding this, so I'll leave it in their capable hands. It appears we are currently waiting to receive a requested document.

Quote:

Originally Posted by Royal Cash

similar situation..
Please help with Ticket # 962064 and Ticket # 965578

Thanks

Thanks, I'll check into this for you.

RuthB · 07-10-2020, 12:53 PM

Quote:

Originally Posted by Royal Cash

similar situation..
Please help with Ticket # 962064 and Ticket # 965578

Thanks

Please check your account now. Thanks

Royal Cash · 07-10-2020, 01:13 PM

Quote:

Originally Posted by RuthB

Please check your account now. Thanks

Thanks

Look Chang · 07-11-2020, 02:09 AM

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06-25-2020, 12:44 AM	#1
ArtStudioDesign Registered User Industry Role: Join Date: Feb 2013 Posts: 18	Paxum doesn't give money Hi all! For about a week Paxum doesn't give money back from a personal account. The status is Limited because of the address confirmation request. My ID with registration and utility bill they didn't confirm. The account has more than 3 years old and has never had any problems. Support doesn't help to solve the situation. They only said to send documents using the form so I did everything they said: gave my utility bills and ID. Can you help me, please? Maybe someone had similar problems and resolved them? I would like to get money back. Thank you! __________________ Artdesignxxx Creating adult sites, tubes (design, markup, support)

06-25-2020, 02:21 AM	#2
zijlstravideo Confirmed User Industry Role: Join Date: Sep 2013 Location: The Netherlands Posts: 805	There's someone working at Paxum that is also a user here on GFY, she might be able to help out. She often responds to other Paxum related topics, so try searching for some older Paxum topics at GFY. __________________ Contact: email

06-25-2020, 02:23 AM	#3
zijlstravideo Confirmed User Industry Role: Join Date: Sep 2013 Location: The Netherlands Posts: 805	https://gfy.com/members/ruthb/ __________________ Contact: email

06-25-2020, 04:57 AM	#6
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06-25-2020, 11:20 AM	#7
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06-25-2020, 11:59 AM	#9
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06-26-2020, 05:41 AM	#11
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06-30-2020, 11:46 PM	#13
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07-11-2020, 02:09 AM	#19
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