Pathetic support from Chaturbate, any representative here? - GoFuckYourself.com

harpreetxi · 07-17-2020, 11:03 AM

I would assume I make them decent amount of money every month but still it takes me hours if not days to get something done, I can only imagine what kind of support new affiliates would be getting. I was trying to buy a popup spot on a popular tube webbsite just to promote Chaturbate on top of my own traffic, Since their promo tools are shit, I am trying to create my own and I needed some help with there Jason api so I emailed them, 3 emails 3 days and not a single reply....and tube guy says he cannot wait more for me. What I am suppose to do now?

Is there anyone from their management here who can get things sorted?

Thanks

j3rkules · 07-17-2020, 11:08 AM

Their support went downhill a long time ago. They are too big to care, I guess, they used to have aff managers come and post on GFY.

drexl · 07-17-2020, 11:46 AM

Quote:

Originally Posted by harpreetxi

I would assume I make them decent amount of money every month but still it takes me hours if not days to get something done, I can only imagine what kind of support new affiliates would be getting. I was trying to buy a popup spot on a popular tube webbsite just to promote Chaturbate on top of my own traffic, Since their promo tools are shit, I am trying to create my own and I needed some help with there Jason api so I emailed them, 3 emails 3 days and not a single reply....and tube guy says he cannot wait more for me. What I am suppose to do now?

Is there anyone from their management here who can get things sorted?

Thanks

There's always the possibility that a Chaturbate employee is in the business of buying popunders spots and you'd be an inconvenient competitor.

Quote:

Originally Posted by j3rkules

Their support went downhill a long time ago. They are too big to care, I guess, they used to have aff managers come and post on GFY.

"too big" is not an excuse "not to care". My very favourite sponsor is as big as it gets and has the best support. The kind of support you'd expect from a partner and that you'd find in "the real world" (corporate).

I always said support/account managers are of an upmost importance in our business. Are they responsive, competent, courteous, professional, and will they have your fucking back the day things go wrong (like a partner) or are they gonna let you down like a piece of shit.

Professional relationship is like any relationship: always judge by their acts, not by what they say.

By the way, maybe we can help, what do you need to know?

Dickjagger1 · 07-17-2020, 11:53 AM

I'm new to most of this, and I'm finding this to be the norm in the adult industry. Just about every affiliate and vendor I've tried to contact in the last few months has never responded to any of my emails. I don't know how anybody does business in an industry where nobody will talk to you.

harpreetxi · 07-17-2020, 11:54 AM

Quote:

Originally Posted by drexl

There's always the possibility that a Chaturbate employee is in the business of buying popunders spots and you'd be an inconvenient competitor.

"too big" is not an excuse "not to care". My very favourite sponsor is as big as it gets and has the best support. The kind of support you'd expect from a partner and that you'd find in "the real world" (corporate).

I always said support/account managers are of an upmost importance in our business. Are they responsive, competent, courteous, professional, and will they have your fucking back the day things go wrong (like a partner) or are they gonna let you down like a piece of shit.

Professional relationship is like any relationship: always judge by their acts, not by what they say.

By the way, maybe we can help, what do you need to know?

Trying to create a advert. Using their json api but that file is too big, it hang whole server. It fetches 3000+ models info at once.

I was asking them if there is a way to do pagination or if they can provide me less models in the api, let's say 50-60, models maybe. This would make things fast and I can proceed with it

drexl · 07-17-2020, 12:10 PM

Quote:

Originally Posted by harpreetxi

Trying to create a advert. Using their json api but that file is too big, it hang whole server. It fetches 3000+ models info at once.

I was asking them if there is a way to do pagination or if they can provide me less models in the api, let's say 50-60, models maybe. This would make things fast and I can proceed with it

The pagination has to be done on our end. Something like that:

Code:

$affid = 12345;//your cb affiliate id
function get_cb_list($nb=50, $page=1) {

$offset = ($nb * $page) - $nb;

$memcache = new Memcache;
$memcache->connect(‘x.x.x.x’, xxxxxx);
$cachedModels = $memcache->get(‘XXXX’);

if ($cachedModels) {
  $results = $cachedModels;
} else {
  $listUrl = 'https://chaturbate.com/affiliates/api/onlinerooms/?format=json&wm=$affid;
  $content = file_get_contents($listUrl);
  $results = json_decode($content);
  $memcache->set('XXXX', $results, MEMCACHE_COMPRESSED, 120);
}

return array_slice($results, $offset, $nb);
}

Every time you call that function it returns 50 models, and it only calls the cb remote server once (unless you call the function for over 2 minutes). This is php, your hosting company can help you with the memcache info.

Best of luck!

drexl · 07-17-2020, 12:26 PM

Quote:

Originally Posted by Dickjagger1

I'm new to most of this, and I'm finding this to be the norm in the adult industry. Just about every affiliate and vendor I've tried to contact in the last few months has never responded to any of my emails. I don't know how anybody does business in an industry where nobody will talk to you.

Welcome to the jungle!

lezinterracial · 07-17-2020, 01:49 PM

Quote:

Originally Posted by harpreetxi

Trying to create a advert. Using their json api but that file is too big, it hang whole server. It fetches 3000+ models info at once.

I was asking them if there is a way to do pagination or if they can provide me less models in the api, let's say 50-60, models maybe. This would make things fast and I can proceed with it

EddytheDog helped me with this. I set up a cron job that copied the api file locally every few minutes. Then I would hit my local file for requests.

I made money when Chaturbate was still new, too many guides out there now telling people how to make money with Chaturbate. That is attracting all kinds of the wrong people. I can only imagine what people are asking them now.

07-17-2020, 11:03 AM	#1
harpreetxi Confirmed User Industry Role: Join Date: Nov 2009 Location: Internet Posts: 305	Pathetic support from Chaturbate, any representative here? I would assume I make them decent amount of money every month but still it takes me hours if not days to get something done, I can only imagine what kind of support new affiliates would be getting. I was trying to buy a popup spot on a popular tube webbsite just to promote Chaturbate on top of my own traffic, Since their promo tools are shit, I am trying to create my own and I needed some help with there Jason api so I emailed them, 3 emails 3 days and not a single reply....and tube guy says he cannot wait more for me. What I am suppose to do now? Is there anyone from their management here who can get things sorted? Thanks

07-17-2020, 11:08 AM	#2
j3rkules VIP Industry Role: Join Date: Jul 2013 Posts: 22,111	Their support went downhill a long time ago. They are too big to care, I guess, they used to have aff managers come and post on GFY. __________________ How To Build A Porn Site And Make Money \| My Best $$$ Cam Sponsor \| New Webcam Script 3 Top Adult Hosting Providers

07-17-2020, 11:53 AM	#4
Dickjagger1 Registered User Industry Role: Join Date: Jun 2019 Posts: 98	I'm new to most of this, and I'm finding this to be the norm in the adult industry. Just about every affiliate and vendor I've tried to contact in the last few months has never responded to any of my emails. I don't know how anybody does business in an industry where nobody will talk to you. __________________ I occasionally post sober.