CCbill - last month mass payment errors (WEBMASTER) - GoFuckYourself.com

alex1981 · 09-30-2024, 11:06 AM

Sorry if this is the wrong forum category (please move the post to the correct one).

Last month, ccbill had an internal problem related to the inability to accept New Transactions (they were incorrectly marked with the code BE-104 and BE-105). ccbill confirmed this and apologized.
CCbill claims that the problem has been solved and only affected new transactions, but as it turns out from my findings, the problem continues and what's more, in the case of a single sale user can make a purchase, while a recuperating sale user cannot (same user, same card).

I am afraid that existing reccuring subscriptions were also affected because of this.

Overall, I have lost over 10% of customers month to month.

Have people who have bling on ccbill also noticed problems with new sales and reccuring transactions?

The Porn Nerd · 09-30-2024, 12:49 PM

I have noticed an issue since around Feb 13th. Sales and rebills have dipped so I will have to check with CCBill on this one.

Thanks for letting us know this important info!!

fris · 09-30-2024, 02:34 PM

ccbill is so 90s

INever · 09-30-2024, 09:29 PM

Big news.

cerulean · 10-01-2024, 08:12 AM

It probably doesn't help this late in the game, but this is one of the reasons why I always recommend that my clients have fallback systems in place. Having multiple gateways/processors that you can cascade through is really important when annoying things like this crop up. Generally speaking, most CMS/AMS have support for that anyway, so it's real easy to get setup.

I haven't heard any complaints about CCBill from my clients specifically but I will pass your thread along to them. Thank you for reporting it!

The Porn Nerd · 10-01-2024, 03:01 PM

Any update on if this is still happening for you alex1981? It's very hard to get reliable info out of CCBill these days it seems.

The Porn Nerd · 10-11-2024, 06:49 AM

Bump for answers - has this been resolved?

adultdm249 · 10-19-2024, 07:36 AM

Hello,

Does that internal problem with new transactions was connected with Error creating username ?
For what were actually those error codes BE-104 and BE-105?

09-30-2024, 11:06 AM	#1
alex1981 Registered User Industry Role: Join Date: Sep 2024 Posts: 1	CCbill - last month mass payment errors (WEBMASTER) Sorry if this is the wrong forum category (please move the post to the correct one). Last month, ccbill had an internal problem related to the inability to accept New Transactions (they were incorrectly marked with the code BE-104 and BE-105). ccbill confirmed this and apologized. CCbill claims that the problem has been solved and only affected new transactions, but as it turns out from my findings, the problem continues and what's more, in the case of a single sale user can make a purchase, while a recuperating sale user cannot (same user, same card). I am afraid that existing reccuring subscriptions were also affected because of this. Overall, I have lost over 10% of customers month to month. Have people who have bling on ccbill also noticed problems with new sales and reccuring transactions?

09-30-2024, 12:49 PM	#2
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,316	I have noticed an issue since around Feb 13th. Sales and rebills have dipped so I will have to check with CCBill on this one. Thanks for letting us know this important info!! __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold (Coming Soon) Over 90 paysites to promote! Skype: peabodymedia

09-30-2024, 02:34 PM	#3
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 54,868	ccbill is so 90s __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Tube Themes

09-30-2024, 09:29 PM	#4
INever Confirmed User Join Date: Jan 2005 Location: .......in a niche, in orbit...... Posts: 3,389	Big news. __________________ I love Camdough

10-01-2024, 08:12 AM	#5
cerulean Web & App Development Industry Role: Join Date: Oct 2023 Location: United States Posts: 45	It probably doesn't help this late in the game, but this is one of the reasons why I always recommend that my clients have fallback systems in place. Having multiple gateways/processors that you can cascade through is really important when annoying things like this crop up. Generally speaking, most CMS/AMS have support for that anyway, so it's real easy to get setup. I haven't heard any complaints about CCBill from my clients specifically but I will pass your thread along to them. Thank you for reporting it! __________________ Cerulean Software Specializes in Website and App Development. Email me today! Keep Your Business and Members Area Secure with LoginBlue Password and Content Protection

10-01-2024, 03:01 PM	#6
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,316	Any update on if this is still happening for you alex1981? It's very hard to get reliable info out of CCBill these days it seems. __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold (Coming Soon) Over 90 paysites to promote! Skype: peabodymedia

10-11-2024, 06:49 AM	#7
The Porn Nerd Living The Dream Industry Role: Join Date: Jun 2009 Location: Inside a Monitor Posts: 19,316	Bump for answers - has this been resolved? __________________ My Affiliate Programs: Porn Nerd Cash \| Porn Showcase \| Aggressive Gold (Coming Soon) Over 90 paysites to promote! Skype: peabodymedia

10-19-2024, 07:36 AM	#8
adultdm249 Registered User Industry Role: Join Date: Oct 2024 Posts: 1	Error creating username Hello, Does that internal problem with new transactions was connected with Error creating username ? For what were actually those error codes BE-104 and BE-105?