MyVirtualCard / What the fuck is going on there ???! - GoFuckYourself.com

Realpascal · 10-05-2005, 06:44 AM

Here's a screenshot from the account status:

After 4 weeks, no one has been able to take a look at the site and approve, or dissaprove it ??

Try to send a message: 8 days for a response.

Second message: Where have I seen this reply ??

Anyone else having troubles with them ??

TheSenator · 10-05-2005, 06:45 AM

damn 8chr

taibo · 10-05-2005, 06:48 AM

yep i tried using them last night.. both my charges show up as "Fail" in the stats page but actually the 2 amounts were taken out of my bank account... still no support from them

Realpascal · 10-05-2005, 06:53 AM

Quote:

Originally Posted by taibo

yep i tried using them last night.. both my charges show up as "Fail" in the stats page but actually the 2 amounts were taken out of my bank account... still no support from them

That sucks..

Realpascal · 10-05-2005, 07:51 AM

Bump (8chars)

Kassidy · 10-05-2005, 08:26 AM

MVC sucks, imo

Roald · 10-05-2005, 09:19 AM

Do a search on google for MVC and see what comes up. Sick shit.

Jollyjoe · 10-05-2005, 09:34 AM

Quote:

Originally Posted by taibo

yep i tried using them last night.. both my charges show up as "Fail" in the stats page but actually the 2 amounts were taken out of my bank account... still no support from them

Did you try calling them?

Realpascal · 10-05-2005, 10:57 AM

Well.. I was hoping for an explanation from them.. So here's another bump.

taibo · 10-05-2005, 12:01 PM

Quote:

Originally Posted by Jollyjoe

Did you try calling them?

all they told me was to call my bank which i did. my bank told me that if mvc doesn't file the payment within 10 days I will get refunded. mvc told me they would drop the 2 amounts so hopefully i do get it back.. but it's just one big damn incovenience which i now have to wait 10days for my money to return

Radiate · 10-05-2005, 04:30 PM

I'm considering adding MVC to my cascade, customer service is top priority for me so thanks for posting this info.

Realpascal · 10-06-2005, 08:37 AM

Bump for a company that doesn't answer their fucking emails.

DanielS · 10-06-2005, 08:54 AM

Why don't you use Ccbill? You can expect quick answers from their support and professional people who knows what they do.

emmanuelle · 10-06-2005, 08:56 AM

This is from a newsletter I received today, sent by a small paysite:

"Last Saturday our main credit card processor myVirtualCard stopped processing transactions because they are changing their processing banks. I was told the downtime would be limited to Saturday and Sunday but here it is Thursday and still no processing. "

Realpascal · 10-06-2005, 09:06 AM

Quote:

Originally Posted by max2003

Why don't you use Ccbill? You can expect quick answers from their support and professional people who knows what they do.

They don't accept selling dvd's...

Doctor Dre · 10-06-2005, 09:12 AM

Quote:

Originally Posted by QuaShe

Do a search on google for MVC and see what comes up. Sick shit.

Dude they cleaned their house ... and lost a lot of $ doing that ... so they can process adult.

Lots of people reffer to past drama when the compagny came through ...

Adult Site Traffic · 10-06-2005, 09:12 AM

They tell me that 80%+ of their sites are currently processing under the new bank.

Is anyone currently processing live with them?

I feel I am getting the run around from them.

A-S-T

taibo · 10-06-2005, 09:14 AM

eh mvc caused me a big headache!!! .. they besta credit me back

taibo · 10-06-2005, 09:15 AM

after i kept telling them that my transactions were only failed on their site and not with my bank, they closed the ticket support without any conclusion or help. not cool yo..

Realpascal · 10-06-2005, 09:18 AM

I'm gonna keep this thread alive untill I get a fucking response from them..

Adult Site Traffic · 10-06-2005, 09:24 AM

No one is processing live?

MaDalton · 10-06-2005, 10:01 AM

i get transactions - no problem here...

internexxnl · 10-06-2005, 10:13 AM

they are not fast at all with approving of sites. Submitted the application one week ago and still no fucking answer. Not a good first impression at all.

Realpascal · 10-06-2005, 10:21 AM

Quote:

Originally Posted by internexxnl

they are not fast at all with approving of sites. Submitted the application one week ago and still no fucking answer. Not a good first impression at all.

Get ready for an extra couple of weeks before approvement..

Radiate · 10-06-2005, 10:49 AM

wow this is amazing quality of support, looks like I certainly wont be dealing with MVC for anything in the future

jungar · 10-06-2005, 10:51 AM

Hello,

Sorry for the delayed reply. As you can imagine, we have been very busy around here the past little while. Please email me directly, jungar - at - myvirtualcard dot com, so that I can look into each case.

It is indeed taking longer then we would like to get sites approved, but unfortunately there is not much we can do about this. This situation has put tremendous stress on our staff, and again we do apologies for any delayed replies. We are doing our best to take care of all our merchants. Thanks for your understanding.

For those waiting for site approvals, please contact me directly so that I may assist you.

Joshua

Realpascal · 10-06-2005, 10:53 AM

Quote:

Originally Posted by jungar

Hello,

Sorry for the delayed reply. As you can imagine, we have been very busy around here the past little while. Please email me directly, jungar - at - myvirtualcard dot com, so that I can look into each case.

It is indeed taking longer then we would like to get sites approved, but unfortunately there is not much we can do about this. This situation has put tremendous stress on our staff, and again we do apologies for any delayed replies. We are doing our best to take care of all our merchants. Thanks for your understanding.

For those waiting for site approvals, please contact me directly so that I may assist you.

Joshua

Joshua,

I emailed about this 36 hours ago. This is the first response in days. Should all business be done thru GFY ???

jungar · 10-06-2005, 10:56 AM

Quote:

Originally Posted by Realpascal

Joshua,

I emailed about this 36 hours ago. This is the first response in days. Should all business be done thru GFY ???

Certainly not. Again, I am sorry for the inconveniance. Please email me directly so that I can look into your case. Believe me, it is in our best interest to get merchants up and running as soon as possible.

Joshua

Realpascal · 10-06-2005, 11:00 AM

Quote:

Originally Posted by jungar

Certainly not. Again, I am sorry for the inconveniance. Please email me directly so that I can look into your case. Believe me, it is in our best interest to get merchants up and running as soon as possible.

Joshua

Emailed you at jungar@mvc - subject MID: 2442

jungar · 10-06-2005, 11:01 AM

Quote:

Originally Posted by Realpascal

Emailed you at jungar@mvc - subject MID: 2442

Thank you. I will look into it ASAP.

Anyone else? Please email jungar - at - myvirtualcard dot com. Thanks again.

Joshua

Realpascal · 10-06-2005, 11:23 AM

Come on guys. Spam your complaints now.. Maybe Joshua can help us out a little quicker..

jungar · 10-06-2005, 11:30 AM

Quote:

Originally Posted by Realpascal

Come on guys. Spam your complaints now.. Maybe Joshua can help us out a little quicker..

lol! Thanks.

I have not received your email yet, btw...did you send it to jungar at MYVIRTUALCARD (not MVC) dot com ?

Realpascal · 10-06-2005, 11:34 AM

Quote:

Originally Posted by jungar

lol! Thanks.

I have not received your email yet, btw...did you send it to jungar at MYVIRTUALCARD (not MVC) dot com ?

Yes, I did. I sent it yesterday. Resending it now...

jungar · 10-06-2005, 11:41 AM

Quote:

Originally Posted by Realpascal

Yes, I did. I sent it yesterday. Resending it now...

Got it. Looking into it now.

jn32 · 10-06-2005, 11:50 AM

So when will our sites be up again ? Now it's been a week with no sales with you. I'm sure I'm not the only one that will change primary processor if this isn't solved very soon.

80% ??? I have tried very many random site id and not one is working, what a load of crap.

jungar · 10-06-2005, 11:54 AM

Quote:

Originally Posted by jn32

So when will our sites be up again ? Now it's been a week with no sales with you. I'm sure I'm not the only one that will change primary processor if this isn't solved very soon.

80% ??? I have tried very many random site id and not one is working, what a load of crap.

Please email me your MID, and I will look into this. 80% of our sites ARE up and running. Why would we make that up?

Realpascal · 10-06-2005, 12:04 PM

Thanks for helping out, Joshua. All fixed now..

jungar · 10-06-2005, 12:12 PM

Quote:

Originally Posted by Realpascal

Thanks for helping out, Joshua. All fixed now..

Thanks Pascal. Glad I could help

Joshua

Tat2Jr · 10-06-2005, 01:01 PM

In MVC's defense....

I just bought an ad through a site that used MVC. After a couple of unaswered emails to the owner of the site I started a ticket through MVC. They responded VERY quickly, and then the owner of the site contacted me, and made everything right. So in my experience MVC was timely, and got the job done.

jungar · 10-06-2005, 01:36 PM

Quote:

Originally Posted by Tat2Jr

In MVC's defense....

I just bought an ad through a site that used MVC. After a couple of unaswered emails to the owner of the site I started a ticket through MVC. They responded VERY quickly, and then the owner of the site contacted me, and made everything right. So in my experience MVC was timely, and got the job done.

Pheeeeeew! lol! Thanks for the kind words!

That does mean a lot to us. We have been working extremely hard to handle our situation as quickly as possible.

Most people will agree that, under normal circumstances, our customer service is pretty rapid.

Thanks again for the kind words

Joshua

Realpascal · 10-06-2005, 01:39 PM

Quote:

Originally Posted by jungar

Pheeeeeew! lol! Thanks for the kind words!

That does mean a lot to us. We have been working extremely hard to handle our situation as quickly as possible.

Most people will agree that, under normal circumstances, our customer service is pretty rapid.

Thanks again for the kind words

Joshua

Joshua, how long will it take for you guys to get everything back on track ?
Normal support etc. ?

jungar · 10-06-2005, 01:44 PM

Quote:

Originally Posted by Realpascal

Joshua, how long will it take for you guys to get everything back on track ?
Normal support etc. ?

Well, my guess is that by mid-next week, everything will be back on track. I feel badly for those merchants that came on board with us in the last week, because we have been undergoing huge changes here, which again put an enormous stress on our staff.

This is certainly not the type of support you can expect on a regular basis from our company. We are just trying to do the best we can under these circumstances.

xanx · 10-06-2005, 03:06 PM

I have been with MVC for about a year and let me tell you they have been TOP NOTCH, whatever is going on is temp I assure you. They have gone above and beyond what I would consider normal customer service so try and be patient =)

chupacabra · 10-06-2005, 04:36 PM

i've been using MVC has primary for a couple of my sites for over 9 months now, and have found them to have killer customer service and great sales... i too went offline for processing as did many this last friday, and was back up sunday evening after receiving an email from my contact over there that all was once again well... very glad to see so, i fell back to a secondary over the weekend during the downtime.

what i'm *assuming* is going on over there is a site-by-site hand checking for certain content types... i think they are sweeping out any questionable "teen" or "modeling" sites, as many other processors have done in the past (ccBill, Verotel, etc.)...

can report though we have been live and processing happily since sunday evening, keep up the great work Jungar..!

taibo · 10-06-2005, 04:39 PM

how about declining the charges to my credit card? webmaster [@] 9teenclub.com

Tat2Jr · 10-06-2005, 04:50 PM

Quote:

Originally Posted by jungar

Pheeeeeew! lol! Thanks for the kind words!

That does mean a lot to us. We have been working extremely hard to handle our situation as quickly as possible.

Most people will agree that, under normal circumstances, our customer service is pretty rapid.

Thanks again for the kind words

Joshua

I'm already with CCBill, Paycom, and WTS, but want to start selling tangable goods (IE - DVDs and Model's clothing). It sounds like you guys do that.... Let me know when it would be a good time to call you and talk to you about it.

jungar · 10-06-2005, 05:16 PM

Quote:

Originally Posted by chupacabra

i've been using MVC has primary for a couple of my sites for over 9 months now, and have found them to have killer customer service and great sales... i too went offline for processing as did many this last friday, and was back up sunday evening after receiving an email from my contact over there that all was once again well... very glad to see so, i fell back to a secondary over the weekend during the downtime.

what i'm *assuming* is going on over there is a site-by-site hand checking for certain content types... i think they are sweeping out any questionable "teen" or "modeling" sites, as many other processors have done in the past (ccBill, Verotel, etc.)...

can report though we have been live and processing happily since sunday evening, keep up the great work Jungar..!

Thank you so much for the kind words! We greatly appreciate that!

Can you send me an email? jungar at myvirtualcard dot com, I want to ask you something. Thanks!

Joshua

jungar · 10-06-2005, 05:23 PM

Quote:

Originally Posted by xanx

I have been with MVC for about a year and let me tell you they have been TOP NOTCH, whatever is going on is temp I assure you. They have gone above and beyond what I would consider normal customer service so try and be patient =)

Thanks again! We do appreciate the kind words!

Quote:

Originally Posted by Tat2Jr

I'm already with CCBill, Paycom, and WTS, but want to start selling tangable goods (IE - DVDs and Model's clothing). It sounds like you guys do that.... Let me know when it would be a good time to call you and talk to you about it.

I will actually be in and out of the office tomorrow. Would you mind sending me an email with a suitable time for you, along with your phone number and I will certainly get back to you. jungar -at -myvirtualcard dot com.

Quote:

Originally Posted by taibo

how about declining the charges to my credit card? webmaster [@] 9teenclub.com

I am not sure I really understand what you are asking...I will have someone from our customer support department get right back to you to address your concern. Thanks very much!

Joshua

Choker · 10-06-2005, 05:24 PM

Where's my last two weeks wires for the 6 month hold backs?

jungar · 10-06-2005, 06:06 PM

Quote:

Originally Posted by Choker

Where's my last two weeks wires for the 6 month hold backs?

Give Norton a call at the office tomorrow, and he will take care of you.

Joshua

10-05-2005, 06:44 AM	#1
Realpascal Confirmed User Join Date: Jun 2005 Location: Dutchie !!! Posts: 2,119	MyVirtualCard / What the fuck is going on there ???! Here's a screenshot from the account status: After 4 weeks, no one has been able to take a look at the site and approve, or dissaprove it ?? Try to send a message: 8 days for a response. Second message: Where have I seen this reply ?? Anyone else having troubles with them ?? __________________ OMGWTFBBQ

10-05-2005, 06:45 AM	#2
TheSenator Too lazy to set a custom title Industry Role: Join Date: Feb 2003 Location: NJ Posts: 13,332	damn 8chr __________________ ISeekGirls.com since 2005

10-05-2005, 08:26 AM	#6
Kassidy Confirmed User Join Date: Jul 2003 Location: Vancouverish... ICQ# 111432084 Posts: 1,219	MVC sucks, imo __________________ The ORIGINAL micro niche program- All Original and exclusive content. Paying 60% recurring through CCBill, FHG, free content & gallery templates Well researched niches with on-target content. SUBSTANCE SELLS!

10-05-2005, 09:19 AM	#7
Roald SecretFriends.com Industry Role: Join Date: May 2001 Location: IMC Headquarters Posts: 27,884	Do a search on google for MVC and see what comes up. Sick shit. __________________ WE ARE BUYING PAY SITES! CONTACT ME ClubSweethearts \| ManUpFilms \| SinfulXXX \| HOT * AdultPrime * HOT Paying webmasters since 1996! Contact: r.riepen @ sansylgroup.com \| telegram: roaldr

10-05-2005, 10:57 AM	#9
Realpascal Confirmed User Join Date: Jun 2005 Location: Dutchie !!! Posts: 2,119	Well.. I was hoping for an explanation from them.. So here's another bump. __________________ OMGWTFBBQ

10-05-2005, 06:48 AM	#3
taibo Confirmed User Join Date: May 2005 Posts: 3,720	yep i tried using them last night.. both my charges show up as "Fail" in the stats page but actually the 2 amounts were taken out of my bank account... still no support from them

10-05-2005, 07:51 AM	#5
Realpascal Confirmed User Join Date: Jun 2005 Location: Dutchie !!! Posts: 2,119	Bump (8chars)

10-05-2005, 04:30 PM	#11
Radiate Confirmed User Join Date: Dec 2004 Location: the center Posts: 1,454	I'm considering adding MVC to my cascade, customer service is top priority for me so thanks for posting this info. __________________ icq 199437756 - contact me if you need a solid hosting solution

10-06-2005, 08:37 AM	#12
Realpascal Confirmed User Join Date: Jun 2005 Location: Dutchie !!! Posts: 2,119	Bump for a company that doesn't answer their fucking emails. __________________ OMGWTFBBQ

10-06-2005, 08:54 AM	#13
DanielS Registered User Join Date: Apr 2003 Posts: 569	Why don't you use Ccbill? You can expect quick answers from their support and professional people who knows what they do.

10-06-2005, 08:56 AM	#14
emmanuelle Confirmed User Join Date: Mar 2003 Location: Oh Canada! Posts: 3,662	This is from a newsletter I received today, sent by a small paysite: "Last Saturday our main credit card processor myVirtualCard stopped processing transactions because they are changing their processing banks. I was told the downtime would be limited to Saturday and Sunday but here it is Thursday and still no processing. " Last edited by emmanuelle; 10-06-2005 at 08:57 AM..

10-06-2005, 09:12 AM	#17
Adult Site Traffic Confirmed User Join Date: Mar 2003 Location: South-East of the Border of Disorder Posts: 5,093	They tell me that 80%+ of their sites are currently processing under the new bank. Is anyone currently processing live with them? I feel I am getting the run around from them. A-S-T __________________ ALL Domains and Websites are GOING AWAY NOW! Ask me! Many great domains, mainstream and adult, some complete sites with databases, some names with traffic and PR, some investment quality names. Come take a look! { Traffic Orders: Please go here } .:: SHARPEN the Elite - BURN the leftovers! Ooh-Rah!! ::.

10-06-2005, 09:14 AM	#18
taibo Confirmed User Join Date: May 2005 Posts: 3,720	eh mvc caused me a big headache!!! .. they besta credit me back

10-06-2005, 09:15 AM	#19
taibo Confirmed User Join Date: May 2005 Posts: 3,720	after i kept telling them that my transactions were only failed on their site and not with my bank, they closed the ticket support without any conclusion or help. not cool yo..

10-06-2005, 09:18 AM	#20
Realpascal Confirmed User Join Date: Jun 2005 Location: Dutchie !!! Posts: 2,119	I'm gonna keep this thread alive untill I get a fucking response from them.. __________________ OMGWTFBBQ

10-06-2005, 09:24 AM	#21
Adult Site Traffic Confirmed User Join Date: Mar 2003 Location: South-East of the Border of Disorder Posts: 5,093	No one is processing live? __________________ ALL Domains and Websites are GOING AWAY NOW! Ask me! Many great domains, mainstream and adult, some complete sites with databases, some names with traffic and PR, some investment quality names. Come take a look! { Traffic Orders: Please go here } .:: SHARPEN the Elite - BURN the leftovers! Ooh-Rah!! ::.

10-06-2005, 10:01 AM	#22
MaDalton I am Amazing Content! Industry Role: Join Date: Feb 2004 Posts: 39,822	i get transactions - no problem here... __________________ AmazingContent.com - providing only the best content and service since 2003 Monetize your content on Veegaz.com - one of Germanies largest VOD sites Got German traffic? We convert it into money for you! Skype: madalton02826 - Email: oltecconsult [at] gmail [dot] com

10-06-2005, 10:13 AM	#23
internexxnl Confirmed User Join Date: Sep 2005 Location: Amsterdam / Phuket Posts: 305	they are not fast at all with approving of sites. Submitted the application one week ago and still no fucking answer. Not a good first impression at all. __________________ http://www.affiliate-it.net ICQ: 280-408-957 Increase revenue and your member retention with: http://www.xxx-tipster.com Your source for: Iphone Websites & Applications development.

10-06-2005, 10:49 AM	#25
Radiate Confirmed User Join Date: Dec 2004 Location: the center Posts: 1,454	wow this is amazing quality of support, looks like I certainly wont be dealing with MVC for anything in the future __________________ icq 199437756 - contact me if you need a solid hosting solution

10-06-2005, 10:51 AM	#26
jungar Confirmed User Join Date: Jul 2003 Posts: 377	Hello, Sorry for the delayed reply. As you can imagine, we have been very busy around here the past little while. Please email me directly, jungar - at - myvirtualcard dot com, so that I can look into each case. It is indeed taking longer then we would like to get sites approved, but unfortunately there is not much we can do about this. This situation has put tremendous stress on our staff, and again we do apologies for any delayed replies. We are doing our best to take care of all our merchants. Thanks for your understanding. For those waiting for site approvals, please contact me directly so that I may assist you. Joshua

10-06-2005, 11:23 AM	#31
Realpascal Confirmed User Join Date: Jun 2005 Location: Dutchie !!! Posts: 2,119	Come on guys. Spam your complaints now.. Maybe Joshua can help us out a little quicker.. __________________ OMGWTFBBQ

10-06-2005, 11:50 AM	#35
jn32 Registered User Join Date: Jun 2002 Posts: 67	So when will our sites be up again ? Now it's been a week with no sales with you. I'm sure I'm not the only one that will change primary processor if this isn't solved very soon. 80% ??? I have tried very many random site id and not one is working, what a load of crap.

10-06-2005, 12:04 PM	#37
Realpascal Confirmed User Join Date: Jun 2005 Location: Dutchie !!! Posts: 2,119	Thanks for helping out, Joshua. All fixed now.. __________________ OMGWTFBBQ

10-06-2005, 01:01 PM	#39
Tat2Jr Confirmed User Join Date: Feb 2001 Location: Sunny California Posts: 4,882	In MVC's defense.... I just bought an ad through a site that used MVC. After a couple of unaswered emails to the owner of the site I started a ticket through MVC. They responded VERY quickly, and then the owner of the site contacted me, and made everything right. So in my experience MVC was timely, and got the job done. __________________ NICHE MONEY >> Ass Worship • Panties • Solo Teen • Pantyhose Serving up exclusive fetish sites since 1997!

10-06-2005, 03:06 PM	#43
xanx Confirmed User Join Date: Apr 2002 Location: Orlando, FL Posts: 3,711	I have been with MVC for about a year and let me tell you they have been TOP NOTCH, whatever is going on is temp I assure you. They have gone above and beyond what I would consider normal customer service so try and be patient =)

10-06-2005, 04:36 PM	#44
chupacabra Confirmed User Join Date: Sep 2002 Posts: 3,626	i've been using MVC has primary for a couple of my sites for over 9 months now, and have found them to have killer customer service and great sales... i too went offline for processing as did many this last friday, and was back up sunday evening after receiving an email from my contact over there that all was once again well... very glad to see so, i fell back to a secondary over the weekend during the downtime. what i'm assuming is going on over there is a site-by-site hand checking for certain content types... i think they are sweeping out any questionable "teen" or "modeling" sites, as many other processors have done in the past (ccBill, Verotel, etc.)... can report though we have been live and processing happily since sunday evening, keep up the great work Jungar..! __________________ ...promise her a defamation, tell her where the rain will fall..

10-06-2005, 04:39 PM	#45
taibo Confirmed User Join Date: May 2005 Posts: 3,720	how about declining the charges to my credit card? webmaster [@] 9teenclub.com

10-06-2005, 05:24 PM	#49
Choker Confirmed User Industry Role: Join Date: Apr 2001 Location: Orlando Posts: 9,024	Where's my last two weeks wires for the 6 month hold backs? __________________ ICQ me lets make a deal 116894466 Need dating, cam, or tube traffic? I got it.http://http://www.chokertraffic.com The Original http://www.chokertraffic.com/ Premium country pop-unders from $1.50 per k. I challenge you to compare this traffic to any other brokers. http://www.chokertraffic.com/public/tabs.php?t=o