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Old 03-20-2009, 09:02 PM   #1
Shoplifter
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:mad Just got the email from Verotel - $$$$ gone

So like many others all of our DDEU transactions for 2008 are being reversed due to a banking screw up. And yeah it's a fair bit of money.

Dealing with them is like a clash of mindsets. To me it seems if these transactions are in doubt, then all of their transactions are in doubt. One would think they would just take the charge rather then undermine confidence in the whole system.

Well I have learned a new lesson here about this business, just when I think there was little left to be learned.

Sigh.
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Old 03-20-2009, 09:09 PM   #2
papill0n
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sorry you got fucked man
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Old 03-20-2009, 09:24 PM   #3
LiveDose
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That situation is brutal for the small site owner. Sorry to hear about that.
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Old 03-20-2009, 09:31 PM   #4
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Sorry toe hear dat shit foo.
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Old 03-20-2009, 10:58 PM   #5
bobby666
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i am still waiting for such a letter
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Old 03-21-2009, 12:24 AM   #6
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damn, horror story for sure
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Old 03-21-2009, 06:35 AM   #7
Dirty D
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Verotel sucks ass... make sure to use anyone else if at all possilble.
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Old 03-21-2009, 06:50 AM   #8
IllTestYourGirls
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How many have stopped doing business with them? Sounds like they are ready to go out of biz.
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Old 03-21-2009, 06:55 AM   #9
Fletch XXX
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Originally Posted by Shoplifter View Post

Well I have learned a new lesson here about this business,.
no you learned about the processing industry :P
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Old 03-21-2009, 07:32 AM   #10
SwirlsGirl
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Go figure, Verotel cannot pay out clients but they can afford to run ads on multiple webmaster boards soliciting new business!
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Old 03-21-2009, 07:43 AM   #11
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That shit is serious damage
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Old 03-21-2009, 07:45 AM   #12
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Sorry to hear you got hit with this, too.
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Old 03-21-2009, 08:32 AM   #13
topnotch, standup guy
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How many have stopped doing business with them? Sounds like they are ready to go out of biz.
Well, they might not be ready to go out of biz... but, they're doomed in any case.

Only a complete moron would bill with that fly-by-night outfit after this shit.
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Old 03-21-2009, 08:59 AM   #14
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I've been with Verotel for around 3 years, and they've always done a great job. Having read all of these Verotel-related billing problems on this board for the past few months however, has forced me to remove them from my join page, at least until the news gets better. Fortunately I have not received the dreaded Verotel email (yet?), so maybe it won't effect everyone, but I'd rather not take any chances. I am now 100% CCBill, and I'll probably look into Epoch as a secondary, since that seems to be what most people are recommending.
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Old 03-22-2009, 08:38 PM   #15
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That situation is brutal for the small site owner. Sorry to hear about that.
I think we are getting hit harder than most as I had been using Verotel as a primary on a number of sites. From those I have spoken to running even much larger programs their situation is not as bad as they had Verotel way down their cascade.

It's a pretty serious amount they want to deduct, and this is on top of a $1k yearly Mastercard fee that was already being taken. It's just simply preposterous.

This in itself isn't going to break us, but what I really resent is that I have to worry about my processor becoming insolvent and dealing with that fear. I have a 5 month old baby and I had been hoping to take it easy this spring rather than spend it changing links and worrying about this shit.

I'm hoping they will give us some sort of break but so far other than a deduction of some of the processing fees nothing is in the works.
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Old 03-22-2009, 09:03 PM   #16
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I've been telling people for a few years to steer clear of them. I used them a few years back and all of a sudden EVERY SINGLE SALE I sent them, they claimed was charged back. Yea right.

They flat out ripped me off and are doing it again to others. Fuckers.

Sorry to hear this Shoplifter.
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Old 03-22-2009, 10:34 PM   #17
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Vote with your feet people.
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Old 03-22-2009, 11:54 PM   #18
AlCapone
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Originally Posted by Shoplifter View Post
So like many others all of our DDEU transactions for 2008 are being reversed due to a banking screw up. And yeah it's a fair bit of money.

Dealing with them is like a clash of mindsets. To me it seems if these transactions are in doubt, then all of their transactions are in doubt. One would think they would just take the charge rather then undermine confidence in the whole system.

Well I have learned a new lesson here about this business, just when I think there was little left to be learned.

Sigh.
Yeah, with a name like "Shoplifter", you're undoubtedly one of the more scrupulous people in this industry.
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Old 03-22-2009, 11:55 PM   #19
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Vote with your feet people.
STFU! Your username is retarded.

A cheap immitation of the real PK.

Go get something original.
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Old 03-23-2009, 04:22 AM   #20
Elixir
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DAMN!
Sorry to hear that man...
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Old 03-23-2009, 08:07 AM   #21
czarina
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that can be devastating for any small to medium webmaster. Very sorry to hear!
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Old 03-23-2009, 09:58 AM   #22
montel
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Qs for Shoplifter:
1. are you in Manila?
2. if so, is it fucking awesome?

I don't care what anyone says, the Philippines is quite simply the shit. Awesome beaches and many many many hot chicks.
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