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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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Thread Tools |
04-01-2009, 06:34 PM
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#1 |
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Confirmed User
Industry Role:
Join Date: Sep 2001
Location: North America
Posts: 2,016
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FriendFinder's slow ass customer support.
I can't believe how these people deal with their support tickets.
I'm trying to upgrade my membership... that means PAYING them since almost 2 weeks. Can't get the credit card going (tried 3 different) for some reason. They ask me to call them first, then say they need my credit card scan, photo ID, etc... I sent them and after 3 business days I'm still waiting. On top of that, they disabled my free account (can't even log in) all together to make sure I upgrade. WTF? The only alternative billing they have is faxing all your documents and waiting days. As a paysiter owner myself, I thought I was not that quick on Customer Support emails and requests, but now I feel completely different.  FriendFinder Inc.
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"There he goes. One of God's own prototypes. A high-powered mutant of some kind never even considered for mass production. Too weird to live, and too rare to die." -Hunter S. Thompson |
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04-01-2009, 07:04 PM
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#2 |
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www.AdultCopywriters.com
Industry Role:
Join Date: May 2006
Posts: 31,603
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They are not known for great customer support. Thanks for the info though, I didnt know it was that bad.
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Adult Copywriters  SEO Content for Porn Sites sales at adultcopywriters dot com |
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