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Old 08-21-2009, 11:37 AM   #1
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reasonable time for a sposor to answer an affliate email?

24 hours ? 3 days ? a week ?

bearing in mind ICQ'ing ain't helping
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Old 08-21-2009, 11:38 AM   #2
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3 hours..
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Old 08-21-2009, 11:39 AM   #3
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3 business days max. If there's a show going on, add another day.
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Old 08-21-2009, 11:40 AM   #4
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non emergency, two business days.
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Old 08-21-2009, 11:41 AM   #5
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Personally for me it's normal 1-2 days, but the faster - the better.
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Old 08-21-2009, 11:51 AM   #6
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i just know they are gonna come up with an excuse like "you're email went straight into my junk mail" and "my icq hasn't been working for a week"
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Old 08-21-2009, 11:52 AM   #7
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i just know they are gonna come up with an excuse like "you're email went straight into my junk mail" and "my icq hasn't been working for a week"
My dog ate my mouse.
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Old 08-21-2009, 11:53 AM   #8
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1 day should be max, time is money and you can loose enough money in 3 days...
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Old 08-21-2009, 11:54 AM   #9
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i just know they are gonna come up with an excuse like "you're email went straight into my junk mail" and "my icq hasn't been working for a week"
Well then you should take your business somewhere else.
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Old 08-21-2009, 11:56 AM   #10
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never more than a day. most mails should be answered within a couple of hours during working hours...
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Old 08-21-2009, 01:55 PM   #11
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and what if the sponsor is on vacation ?
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Old 08-21-2009, 01:58 PM   #12
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Less than 1 hour(during business hours). All you have to do is leave your email client open or have something notify you when you get a mail. Takes less than a few minutes to reply.
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Old 08-21-2009, 02:03 PM   #13
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I do my best to answer every email quickly. Even if it's 12am I will still answer emails fast assuming that I'm online which I am 99% of the time weekends included.
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Old 08-21-2009, 02:06 PM   #14
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"I want $5000 PPS and you better fucking lick my ass when I come into the room gooddammit!"

It won't be an hour, but it shouldn't take a week, either.
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Old 08-21-2009, 02:11 PM   #15
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"I want $5000 PPS and you better fucking lick my ass when I come into the room gooddammit!"

It won't be an hour, but it shouldn't take a week, either.
I'll give you $500PPS if you can send me 100000 sales per day every day. haha

oh and all signups must stay a member for at least 2 years minimum.
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Old 08-21-2009, 02:33 PM   #16
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and what if the sponsor is on vacation ?
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Old 08-21-2009, 02:35 PM   #17
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I'll give you $500PPS if you can send me 100000 sales per day every day. haha

oh and all signups must stay a member for at least 2 years minimum.
What about the asslicking? This is important!?
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Old 08-21-2009, 02:39 PM   #18
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Small sponsors within 24 hours...big sponsors within 1 hour 24/7. Sadly small sponsors reply much much faster than the big ones, its a joke.
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Old 08-21-2009, 04:19 PM   #19
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What about the asslicking? This is important!?
I will have to see who on staff will take care of that part. haha ;)
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Old 08-21-2009, 04:27 PM   #20
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seems to me some of them have their spam filters catching way too much and when you talk to them a month later they say "sorry, I never got any email from you"
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Old 08-21-2009, 04:34 PM   #21
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I have been waiting for one on ICQ and Email for a few days myself...

Would happen to rhyme with prick fucks would it?
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Old 08-21-2009, 04:39 PM   #22
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As soon as it gets in my inbox.
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Old 08-21-2009, 05:39 PM   #23
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everything above 24hrs on workdays is just too slow...
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Old 08-21-2009, 05:42 PM   #24
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within 24 hours for a reply by mail or ICQ is plenty enough to get the job done from the sponsors behalf, no excuses.
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Old 08-21-2009, 11:48 PM   #25
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I agree, within 24 hours should be the industry standard
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Old 08-22-2009, 12:24 AM   #26
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some just never reply back.
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Old 08-22-2009, 01:19 AM   #27
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2-3 days max
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Old 08-22-2009, 03:08 AM   #28
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I don't write sponsors unless I really have to.. can't remember when someone didn't get back to me in under two days and usually the next day. But then I'm pretty low maintenance and only write if something major is up.

OK I remember once or twice when shit went long but generally I am very happy how sponsors answer emails.

Last edited by Vjo; 08-22-2009 at 03:11 AM..
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Old 08-22-2009, 03:33 AM   #29
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Depends on the issue. Simple question 1-3 days. Emergency, 1-3 hours. Some just never response, no matter what. The least I expect is a reply infomring me they have received my message and will get back with me, that way I know my email didn't end up in their junk folder.
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Old 08-22-2009, 04:00 AM   #30
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24 hours on working days.
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Old 08-22-2009, 04:07 AM   #31
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1 day max.
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Old 08-22-2009, 06:32 AM   #32
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has been 3 months for ourpaysiteprogram.com
i am still trying!

other answers within 24hours, i will think 2-3 days is a normal delay
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Old 08-22-2009, 07:08 AM   #33
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I think I would be a little pissed if I had to wait over 24 hours.
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Old 08-22-2009, 07:12 AM   #34
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24h should be max IMO
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Old 08-22-2009, 07:15 AM   #35
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weekends are off
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Old 08-22-2009, 10:04 AM   #36
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weekends are off
not for me. Well, today is the exception since I have a wedding to go to, but other than that I work on weekends.
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Old 08-22-2009, 10:42 AM   #37
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If it takes them longer than 24 hours, they are not doing their job right.
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Old 08-22-2009, 10:45 AM   #38
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as soon as you get it or 24 hours
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Old 08-22-2009, 10:53 AM   #39
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a few hours during working hours.
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Old 08-22-2009, 11:01 AM   #40
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I guess you guys believe no sponsor should ever go on a vacation without a laptop
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Last edited by Zester; 08-22-2009 at 11:02 AM..
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Old 08-22-2009, 11:24 AM   #41
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I'd say it depends how important you are to them, if I am not sending traffic I dont expect people to make time for me.

Off the top of my head what I expect is: 3 days minus 24 hours for every 5k you have in the pipeline with them. So if they owe you 15k, same day is reasonable. 10k, next day is good. 5k, 2 days max. Less than that, 3 days is fine.
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Old 08-22-2009, 11:26 AM   #42
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I guess you guys believe no sponsor should ever go on a vacation without a laptop
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Old 08-22-2009, 12:04 PM   #43
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I had a lot of trouble contacting a program once, after several emails I resorted to calling the phone number listed in the WHOIS for their domain (no other contact details were available on their website) and leaving a voicemail. Someone heard it and that finally got the ball rolling.
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Old 08-22-2009, 12:41 PM   #44
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I guess you guys believe no sponsor should ever go on a vacation without a laptop
Does anyone go on vacation anymore without their laptop?
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Old 08-22-2009, 01:02 PM   #45
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I guess you guys believe no sponsor should ever go on a vacation without a laptop
Your an OWNER... either pay someone to watch the shop or suffer. If you want two weeks vacation with no interruptions, then go work at your nearest fast food joint.
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Old 08-22-2009, 01:11 PM   #46
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Your an OWNER... either pay someone to watch the shop or suffer. If you want two weeks vacation with no interruptions, then go work at your nearest fast food joint.
no. i'm an affiliate.
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