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Old 09-25-2018, 10:31 PM   #1
SBJ
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Do you hate it when you get a PC part and it's not as advertised?

So the other day I bought a laptop dock so I can hook up two LCDs to my laptop and the cord that connects from the dock to the laptop is only 2-foot long. Look at the photo below and the cord 2nd from the right is the cord and you can see it connects to the laptop. That is a 4 to 6-foot cord.



So I had to order another 6-foot cord just so I can get it to work. Would you be mad?

I contacted their support and asked for a partial refund to cover the price of the cord that would work, so we will see if they will help me out.

Sorry just needed to vent.

Anyone else ordered stuff and then realized you didn't get what you wanted?
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Old 09-25-2018, 10:40 PM   #2
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mad??? i would be demanding a refund! if you bought it on amazon or ebay report it if they said 6 foot you better have 6
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Old 09-25-2018, 10:44 PM   #3
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mad??? i would be demanding a refund! if you bought it on amazon or ebay report it if they said 6 foot you better have 6

It doesn't say any length for the cord but you can see in the picture that the dock and laptop are not 2 feet apart so they used a longer cord.

Like I said I emailed them and did ask for a partial refund to cover the price of the cord.

this is what it says on Amazon
Quote:
In the Box

The Plugable UD-3900H comes with a UL certified 12V/2A (24W) power adapter (US AC Wall Outlet Plug, 100-240V 50/60Hz); a USB 3.0 Type-A male to Type-B male cable (USB 2.0 compatible); a USB 3.0 Type-C to Type-B male cable; a passive DVI-to-VGA port adapter; a passive DVI-to-HDMI port adapter; and a quick-install guide.
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Old 09-25-2018, 11:40 PM   #4
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Originally Posted by SBJ View Post
It doesn't say any length for the cord but you can see in the picture that the dock and laptop are not 2 feet apart so they used a longer cord.

Like I said I emailed them and did ask for a partial refund to cover the price of the cord.

this is what it says on Amazon
well then buy extra cord. live and learn. leave it in the reviews just don't bash them. more of consumer education.
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Old 09-25-2018, 11:51 PM   #5
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well then buy extra cord. live and learn. leave it in the reviews just don't bash them. more of consumer education.
ya, I ordered the longer cable. I just hate they used a longer cable in the picture that they are selling the item with.

When I go to MCD I know the food will not look like the commercials but when I buy electronics I'd expect it to work like the picture.

I just started the thread to vent since I no longer have twitter or FB to vent to lol
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Old 09-26-2018, 12:10 AM   #6
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ya, I ordered the longer cable. I just hate they used a longer cable in the picture that they are selling the item with.

When I go to MCD I know the food will not look like the commercials but when I buy electronics I'd expect it to work like the picture.

I just started the thread to vent since I no longer have twitter or FB to vent to lol
you banned? jeez i was just on facebook venting about castle rock... started good the last 3 eps a no go
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Old 09-26-2018, 12:15 AM   #7
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you banned? jeez i was just on facebook venting about castle rock... started good the last 3 eps a no go
not banned just got tired of seeing either too much politics, religion, or 100's family photos where people are always smiling trying to make them seem like they are happy.

Don't watch that show but while we are venting I'm not feeling this season of Shameless.
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Old 09-26-2018, 12:24 AM   #8
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not banned just got tired of seeing either too much politics, religion, or 100's family photos where people are always smiling trying to make them seem like they are happy.

Don't watch that show but while we are venting I'm not feeling this season of Shameless.
looks like the western version of high school musical uhhhh nope! any horror? im scraping may go in sci fi
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Old 09-26-2018, 12:34 AM   #9
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looks like the western version of high school musical uhhhh nope! any horror? im scraping may go in sci fi
are you talking about this?


cause shameless is no western and that image makes no sense. The show is a comedy and normally has outrageous things going on with lots of sex. This year it is starting much calmer and boring.

don't really watch much horror..

But I am hyped that South Park returns tonight (wed)
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Old 09-26-2018, 12:52 AM   #10
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are you talking about this?


cause shameless is no western and that image makes no sense. The show is a comedy and normally has outrageous things going on with lots of sex. This year it is starting much calmer and boring.

don't really watch much horror..

But I am hyped that South Park returns tonight (wed)
jeez so you live off comedy... ok i like dark and monsters!
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Old 09-26-2018, 12:59 AM   #11
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jeez so you live off comedy... ok i like dark and monsters!
yup comedy and shows like NCIS, Criminal Minds..

here are just some scenes from the last few seasons of Shameless

























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Old 09-26-2018, 05:34 PM   #12
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They were cool and issued a partial refund that covers the 6-foot cord.
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