Problems with paxum
 

I'm trying to contact with paxum support since 19th of this month. Today 24th I have no received any response. Normally they replied my emails in the same day.
The reason of my support ticket is that I cant activate my paxum card... So I can't use it. I'm little afraid, I have 9000$ in the account.
Anyone have the same problem?
Thanks

Hi there,

Can you please let me know your ticket number and/or account username and I'd be happy to look into it for you.

My email is [email protected]

Thanks,

Ruth :)

That was fast :winkwink: ...

Dear Ruth, thank you for you reply. Email sent.

Problem solved. Thanks ;)

Hi ruth,
I've just sent you an email regarding the wire transfer.

Thanks

Hi jhmovie,

I received your email and replied. Thanks :)

Thanks for your quick response , Ruth:thumbsup:thumbsup

hi Ruth.... need your help too.... i sent twice a support ticket and i drop you skype message also.. but no reply...

my issue is i cannot withdraw to atm's using my debit card... error is transaction not supported...

any help?

Hi dinapster,

I received your email and I'm looking into it for you. I'll email you back when I have an update about your situation.

Thanks,

Ruth :)

commerzbank !

Hi dinapster,
You should have a reply to your ticket now, with the details.
Thanks,
Ruth :)

Resolved. Thanks for your help Ruth!

Withdrawal as a credit card transaction, not as a checking account.

Hi Ruth. Seems my Paxum account has 100.00$ inside of it. Can you make it 100,000 please?
Thank you :pimp

It seems that Paxum has some problems... I've nade a wire withdrawal request about 5 days and it is still in processing. It seems today half of my time is spent on email to get my money...

Ruth,

I am having the same problem with my Paxum card, can you please assist, error trying to withdraw and/or make payments.
I sent you an email this morning, [email protected]

Ruth Rocks!!!

I'll let you know

Has anybody heard from Ruth or Paxum support?

Hi there,

I just logged on (I'm on Pacific coast). I'll check for your email and I'll look into it.

Thanks,
Ruth :)

Thanks for resolving issue and quick response :thumbsup

I hope Paxum realize how lucky they are to have Ruth. Hoped me out a number of times!

Yep she is the best 4sure. :):thumbsup

Ruth is great.

Seems like an ongoing problem with Paxum

I initiated an EFT from Paxum to my bank account on 3/27, but the funds aren't showing in my account. Usually, it only takes a few business days for the transfer. Anyone else experiencing this issue? :(

Same problem here ! :( :helpme

:thumbsup:thumbsup

This issue has been resolved. Thanks Ruth! :thumbsup

Ruth for the win