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-   -   Revengebucks.com downtime (RCN), payouts, & Bonuses (https://gfy.com/showthread.php?t=993661)

gleem 10-21-2010 10:14 AM

Revengebucks.com downtime (RCN), payouts, & Bonuses
 
A day has come that I never thought would happen. We are going to have to roll last periods payout day into next periods payout day on Novemeber 7th. So on Novemeber 7th you will be paid for all commissions earned between October 1st - October 31st. We will also give you double commissions on all new sales from November 1st to Novemeber 15th.

Let me explain why:

The story is over the years we have been with dozens of hosts and finally settled on one with the absolute best tech support we have ever used, RealityCheckNetwork (RCN). They were the best, but due to an exploit RCN got hacked and the hackers used an exploit to simultaneously delete & corrupt all 1000+ server of theirs at the same time on the morning of October 17th. It was one of the biggest hosting company hacks of all time and unfortunately we got our Revengebucks server deleted.

We were back online about 30 hours later after alot of hustling & were 100% functional, tracking stats like nothing ever happened except our backup of the database was 2 weeks old. So we lost 2 weeks of sales, click tracking, and affiliate signups & account changes. Sounds bad, but in reality we had all 8 of our billing companies dump sale & rebill data back to us for those 2 weeks.

EVERY SINGLE SALE & REBILL HAS BEEN ACCOUNTED FOR & CREDITED TO YOU for the 2 weeks of missing data has been recovered and put back into your account with the exception of about 20 sales program wide which one biller has yet to send us the data for, and when they do you will get credit for that as well. The only people that lost any income are people who signed up for brand new accounts between October 2nd and October 17th and we are in the process of tracking them down so we can get them new accounts and put the sales back in.

Now I know as an affiliate myself, when I hear a story like this from a sponsor, I feel bad for them, but at the same time I tell them "Your servers were down for 30 hours and I was sending traffic to dead links? FUCK YOU PAY ME!" and that's what we are going to do, but late with interest.

Any commissions for the period of October 1st - October 15th will be rolled over into this periods payout and you will get a payout for both periods on November 7th.

As a makeup bonus for the downtime & late payment we are going to double your payout for all new sales you send between November 1st and November 15th. Just send us your total for that period before we do the payouts for the period on November 21st, so I can send it to accounting and get an executive override on your owed payout.

Please, if you made any account changes as I know many of you did change payout info from epassporte to something else in the last 2 weeks, you need to do it again. I can do it manually for you as I know it's a pain in the ass through NATS to do it. Just send me your preferred payout type & detail of that payout (Check, wire, paxum, Paypal, or payoneer) and I will manually change the info for you.

Again, we are rolling over this last periods commission into the next, paying out for last period and this period On November 7th, and doubling your commissions on new sales for the period of Nov. 1st to Nov 15th.

If you have a special circumstance and need your last periods commission now, contact me and we can make arrangements.

We are here for the long haul, and something like our servers being deleted can't stop us!

I appreciate all the work & traffic you guys put into our program!

- John Gleem
CEO Revengebucks.com

ICQ: 46254931 AIM: tikigleem

P.S. If anyone from this board is missing their Revengebucks account, please contact me via email immediately so I can fix you up!!

Cyandin 10-21-2010 10:26 AM

I'm glad things are getting worked out, man. Let me know if you need any help at all from my team. :thumbsup

Black All Through 10-21-2010 10:28 AM

You're a stand up guy, I wish you all the best Gleem!

NaughtyRob 10-21-2010 10:29 AM

You are top notch dude. Keep up the good work.

signupdamnit 10-21-2010 10:35 AM

It's nice to see some people with class still left in the industry. Signing up and will put you up on some sites in the amateur niche.

Chris 10-21-2010 10:37 AM

Very good way to handle what happened with you guys.

Glad to see you guys got back up and running again :)

Karupted Charles 10-21-2010 10:40 AM

Gleem very good way to handle the situation. This type of response shows you’re a serious program that is looking to the future and not a cash grab.

Furious_Male 10-21-2010 10:43 AM

Well handled Gleem

epitome 10-21-2010 10:44 AM

You're a great guy, Gleem.

I just signed up for Revenge Bucks.

Jayvis 10-21-2010 10:49 AM

Sounds like a major headache... best of luck buddy.

JayDeeZee 10-21-2010 11:02 AM

I just got that email and was impressed by the way you handled it.

gleem 10-21-2010 11:05 AM

Thanks for the well wishing my friends, I'd get into individual replies here, but I barely have time to do anything now with the multiple server shuffle I'm in the middle of. Plan on moving a bunch of servers from 3 different hosts, playing musical chairs with them and do so with no downtime
(not including the Revengebucks server, that's not moving)

AdultEUhost 10-21-2010 11:43 AM

top class act !

troncarver 10-21-2010 11:47 AM

very nice gesture buddy. when we both have time lets get some biz up and running with us again ! !

Klen 10-21-2010 11:53 AM

So this means i no longer owe you 25$ ?

gleem 10-21-2010 12:06 PM

Quote:

Originally Posted by KlenTelaris (Post 17629300)
So this means i no longer owe you 25$ ?

of course you still do, I restored all the stats! Where's my $25? :1orglaugh

Klen 10-21-2010 12:12 PM

Quote:

Originally Posted by gleem (Post 17629348)
of course you still do, I restored all the stats! Where's my $25? :1orglaugh

No idea,sales gone for some reason on your program.

intex 10-21-2010 12:19 PM

Quote:

Originally Posted by Cyandin (Post 17628968)
I'm glad things are getting worked out, man. Let me know if you need any help at all from my team. :thumbsup

+1 for this man.... :winkwink:

CC 10-21-2010 12:19 PM

Very classy.

biskoppen 10-21-2010 12:20 PM

Now that's some serious compensation!

gleem 10-21-2010 12:33 PM

Quote:

Originally Posted by KlenTelaris (Post 17629368)
No idea,sales gone for some reason on your program.

Can you email me your login name, only way something is missing is if your sales were in the 20 missing ones, and I doubt it since it was the 3rd processor at the bottom of my cascade.

Klen 10-21-2010 12:38 PM

Quote:

Originally Posted by gleem (Post 17629450)
Can you email me your login name, only way something is missing is if your sales were in the 20 missing ones, and I doubt it since it was the 3rd processor at the bottom of my cascade.

I actually haven't made sale since that minus :(

gleem 10-21-2010 01:29 PM

Quote:

Originally Posted by KlenTelaris (Post 17629468)
I actually haven't made sale since that minus :(

ok, but you said "No idea,sales gone for some reason on your program" implying you had sales and now they have disappeared since you posted in the thread I describe how we lost 2 weeks of data but have since restored the data.

did your sales disappear from your stats, or has your traffic stopped buying my sites?

Klen 10-21-2010 01:32 PM

Quote:

Originally Posted by gleem (Post 17629620)
ok, but you said "No idea,sales gone for some reason on your program" implying you had sales and now they have disappeared since you posted in the thread I describe how we lost 2 weeks of data but have since restored the data.

did your sales disappear from your stats, or has your traffic stopped buying my sites?

My traffic stopped buying sites.

gleem 10-21-2010 01:40 PM

Quote:

Originally Posted by KlenTelaris (Post 17629633)
My traffic stopped buying sites.

ok, happens to the best of us.

I'd hope you try out the new sites we have lined up when they launch... when you do I'll give you $25 :thumbsup

MrPinks 10-21-2010 02:12 PM

Hey Gleem,

I've tried to log in today and now my account can not be found? :helpme:(

Klen 10-21-2010 02:42 PM

Quote:

Originally Posted by gleem (Post 17629653)
ok, happens to the best of us.

I'd hope you try out the new sites we have lined up when they launch... when you do I'll give you $25 :thumbsup

Well i could put fhg's to my main site with proper motivation :)

baddog 10-21-2010 02:45 PM

If I had any rep left to give, I would give it to you.

gleem 10-21-2010 02:46 PM

Quote:

Originally Posted by KlenTelaris (Post 17629833)
Well i could put fhg's to my main site with proper motivation :)

Double payouts isn't enough?:Oh crap

DWB 10-21-2010 03:03 PM

Well handled.

Litzer 10-21-2010 03:03 PM

Nicely done.

Sharky 10-21-2010 03:13 PM

Hands down, this is one of the best responses for any disaster recovery from a single sponsor. I've been at this a long time, and have seen plenty of disasters. But to be down for 30 hours and give everyone double payouts for a whole period is going above and beyond.

You have my respect Gleem. As I mentioned on IM the other day, let me know if there is anything I can do to help. It sounds like you are all over this one and have it under control, but I am here if you need me.

oscer 10-21-2010 03:13 PM

Good to hear your backup

redwhiteandblue 10-21-2010 03:14 PM

Nice to know you've got new sites on the way. Revenge TV rebills over and over.

fuzebox 10-21-2010 04:04 PM

Take it easy gleem.

Wizzo 10-21-2010 04:07 PM

Great stuff! Class Act! :pimp

ThumbLord 10-21-2010 04:10 PM

If I had any rep to give, I would give it to you.
but heh ......

CE Adam 10-21-2010 04:59 PM

Well done Gleem

Tippy 10-21-2010 06:37 PM

I can feel the love in hear... feels good...

WTG gleem :thumbsup

Thurbs 10-21-2010 06:51 PM

best reply to a serious outage and DB failure possible

I don't think we ever had an account, but Corleone is going to set one up and send you over some upsell and exit traffic.

Grisey 10-22-2010 07:05 AM

I signed up on the 15th man, do i have to sign up again ?

Wayne

gleem 10-22-2010 07:25 AM

Quote:

Originally Posted by Grisey (Post 17631541)
I signed up on the 15th man, do i have to sign up again ?

Wayne

Yes, please email me, I can do it for you if you remember you old username.

gleem 10-22-2010 07:25 AM

Quote:

Originally Posted by Thurbs (Post 17630424)
best reply to a serious outage and DB failure possible

I don't think we ever had an account, but Corleone is going to set one up and send you over some upsell and exit traffic.

Thanks Thurbs :pimp

CaptainHowdy 10-22-2010 07:35 AM

I love you, Gleem... and it hurts.

gleem 10-22-2010 08:49 AM

Quote:

Originally Posted by CaptainHowdy (Post 17631602)
I love you, Gleem... and it hurts.

I'm Feelin' it!! :winkwink:

gleem 10-22-2010 09:09 AM

ughhh, got like 30 webmasters that lost accounts in the restore I can't get a hold of to re-create their account.

Most of them signed up from GFY when we added payoneer/paxum & free wires.


some of them were big name sites too... I'm going to keep bumping this thread, maybe they will see it. :(

KingpinMedia 10-22-2010 09:13 AM

I <3 you Gleem!

Grisey 10-22-2010 09:29 AM

E-mailed you back Gleem

gleem 10-22-2010 09:45 AM

Quote:

Originally Posted by Grisey (Post 17631969)
E-mailed you back Gleem

Got you all setup, just emailed you the payoneer link. :thumbsup

Buzz 10-22-2010 09:53 AM

Kudos for RevengeBuck!
there're not many affilate programs these days that CAN confess a mistake and try to compensate impact the mistake 'd done.

Way to go!


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