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Paxum Support come inside.
Ok. I have uploaded my Bank Statement, Photo ID and a utility bill under my name! And I receive another 3 emails stating that I have not uploaded my files yet WTF!!! I need a quick support for this! contact me immediately at 637-412-497
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Upload 1st born child. Problem solved!
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Same here. Fix your shit Paxum! I have uploaded all the docs, my account is now verified. Why do you keep sending me these emails? This is fucking annoying :disgust
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You need quick support to recive your ten dollars? Try to follow the guidelines and comply with information requirements the first time and you wouldn't need to go through this. Only got yourself to blame, enjoy the weekend!
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Their ticket system is pretty efficient. They usually respond within 24 hours. You can try contacting Chris 71462500
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I guess your safe giving them all your infos though, nobody would want to steal a phillipinos identity, unless they really wanted to become a housekeeper or something.
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In addition to this Ruth mentioned that there is no other documents needed after your account was verified in the first place here what she say
http://www.gfy.com/showpost.php?p=17999447&postcount=4 Now they are trying to act like crazy! |
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Quite annoying, especially because I already provided these documents when I signed up to verify my acc... :321GFY |
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BTW---> A few months before epass closed shop they started to abuse users with exact same thing. Just sayin' ...
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why do you idiots keep coming here with your lame threads?
they have their own support that is very good and fast, |
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fucking 3rd world assholes taking up company resources for their whooping $10/month payments
i wish they'd ban your shitty countries altogether :321GFY |
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go fuck yourself |
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In today's world 5 minutes is acceptable 24 hours is insane. Usually means it could take longer. <fail> |
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I'm just saying the Paxum ticket system is very good. But some people think they're more important than others, that just because they make a silly thread on gfy that Paxum will contact them immediately to see what the problem is. |
David Beckham virused the Internetz!
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Maybe they heard that you are a carder or something. Don't you run chatters?
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In keeping with our KYC (Know Your Customer) policy we are requesting that some customers reupload their Picture or Address ID's.
In these cases a request was initially made via the Paxum Account Admin to resubmit those documents. That message had been clearly on display for all concerned parties to see on the entry page of their Paxum accounts for the last two weeks. Due to limited response via these account notices, and our obvious need to ensure all verification documentation is correct, we sent an email to those clients in order to prompt action. If you have received this email notification please resubmit the requested documentation ASAP. If you have received this email and you're unsure why, or you believe you have received it in error, please CONTACT SUPPORT DIRECTLY via your account Message Center (by opening a ticket) or by emailing [email protected] Some clients previously made arrangements with our verification department regarding their documentation when they signed up. If you did this, please contact support directly to appraise them of this information. We always prefer to work with our customers to come to a satisfactory solution for everyone involved. It is for the greater good of ALL our clients that we ensure customer compliance with these highly important rules and regulations. Please note: Support response times may be slightly longer than usual due to currently increased demand. |
paxum needs to learn difference between ass and elbow. they reconfirm me yesterday, send me the same threatening email today. they are lost.
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if you want me to send in my id again after already sending my id in, then you guys should explain WHY you are asking for the same id again, not a bland catch-all answer for everyone but a real answer to me about me.
This is just epassporte all over again. I won't be sending anymore id in, as soon as my account stops working , i will stop using paxum.. i suggest others come to their own conclusions based on the facts presented. |
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heres a simple solution.. if(client != verified){ send verification email} else { don't send email , they are already verified } Quote:
heres 3 ways/reasons to ask for id. if user != verified #1 you havent sent any , send it now if user = verified #2 there is a problem with your documents if paxum = made-a-mistake #3 we lost your id and need a second copy |
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Our KYC was recently adjusted, and now we do require color uploads for all photo ID's where before we would also accept black and white versions. Also, upon further examination of previously submitted documents some of the initial ID uploads for some accounts have been determined to be black and white, grainy, low-quality, unclear, etc, or perhaps simply not provided (some clients had special agreements with verification to provide documents at a later date). Any of these reasons could have initiated the request. The best way to find out why specifically you have been asked is to contact support directly since they have full access to your account information and history. We're not trying to screw anyone over at all, and this is nothing personal. I also have to reupload my address proof. This is a measure we have to take for the good of ALL our clients; to make sure that all Paxum accounts are in full compliance. |
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Having said that, from this and other threads, Paxum do sound like clowns. |
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