Ever had members forget to cancel their membership? What would you do?
 

Let him know? Cancel for him? Refund? Do nothing?

http://i.imgur.com/M0Ddt5P.jpg

Ask yourself if it is your responsibility to check their cc statements.

If the answer is no than keep it going.

Who does your TOS say is responsible for billing until canceled?

No need to take action it will expire dec 26 2016

You're in luck, they can only chargeback 4 months. The thing is, people who bill for years then discover, typically don't chargeback. They email to ask what this charge is, then you tell them, then are grateful once you stop the charge for them.

That's the rebill date.

No... I just canceled "TranniesinTirol.com"

Thanks for the heads up:thumbsup

do what the rest here does - bill until card expires

Porn memberships are like gym memberships, people like having them around in case they need them and it makes them feel they have a certain "status", which is true :thumbsup

who cares, take cash

We had a loyal member that signed up in 1999 and constantly renewed for more than a decade...even re-signed when we switched payment processors a few times.

After the first few years when we noticed his recurring loyalty we sent him an email thanking him for his continued support - just to see if he'd forgotten to cancel or something else was going on. We knew we were poking the bear at the time - but felt it was the ethical thing to do.

He replied back with several nice compliments and made a few requests with ideas for future shoots.

give him some free membership months when he cancel ?

It's a monthly recurring membership. It's not your fault people forget.

I look at it like a gym membership. The gym is not going to tell you to cancel if you don't use it. I find that kind if rude if they did.

OP you may be a Google Expert but apparently you are not a paysite expert. LOL
There are entire businesses built on the 'they forget to cancel' model.
Ever hear of $1 trials?

Let it roll, let it roll, let it roll!

I don't hear of mainstream companies cancelling memberships proactively... no doubt Xbox live has been billing parents credit cards for years

:2 cents:

Trolling?

In the first place he agreed to pay for that 1 year membership.
Let the money roll in and his membership will expire soon.

I have one since 2003. Do nothing lol

Those ladyboy subscribers are loyal :thumbsup

You don't have to spend it, invest it, spend the money it makes:2 cents:

How the fuck do you know if they "forgot" to cancel their membership OR are actually just a happy camper?

Sure, you could check logs to see the last login and if it's not that recent then you can assume but still you are assuming.

I have a member who has been on MiamiBoyz.com since 2005 and ever missed a month.

Good bless those senile old fags!

Check op image... knowledge is power

If you were a Republican you'd refund him back to last login :2 cents:

:1orglaugh:thumbsup

Amazing how you go to great ends to hide the site name. Are you ashamed of it.

depends on your ToC.
do you operate on recurring charges?

Word :2 cents:

He might be dead.

Last time he logged in was 1 year ago.