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-   -   Paxum Ruth you do not answer your email or calls (https://gfy.com/showthread.php?t=1373746)

nickey1952 03-11-2024 12:08 PM

Paxum Ruth you do not answer your email or calls
 
What is wrong with Paxum customer service, they do not return phone calls or email!!!
Does anyone have a different solution than paxum or know how to fund ones paxum account without using crypto?

RuthB 03-11-2024 02:54 PM

I apologize nickey. I thought I had replied to your last email in our ongoing email chain when you sent it, but apparently I only thought I had, I'm sorry. I replied to you again today.

I'm awaiting an internal update regarding your account and the subject we discussed. I apologize for the inconvenience and delay.

CaptainHowdy 03-11-2024 03:08 PM

The power of GFY . . .

lovebitch 03-11-2024 08:38 PM

Quote:

Originally Posted by RuthB (Post 23242214)
I apologize nickey. I thought I had replied to your last email in our ongoing email chain when you sent it, but apparently I only thought I had, I'm sorry. I replied to you again today.

I'm awaiting an internal update regarding your account and the subject we discussed. I apologize for the inconvenience and delay.

You guys are charging way to much for bank transfer to India, please do help your Indian Customers.

King Mark 03-11-2024 11:13 PM

Quote:

Originally Posted by lovebitch (Post 23242346)
You guys are charging way to much for bank transfer to India, please do help your Indian Customers.


2MuchMark 03-12-2024 06:39 AM

Quote:

Originally Posted by King Mark (Post 23242380)

Hahahahaha.... that made my day.

nickey1952, Ruth and the rest of Paxum are good people. I don't know how it all works exactly but I am pretty sure it is complicated especially when having to deal with all kinds of rules and regulations in various countries. Of course not receiving funds when expected can be stressful, but cut Ruth some slack. She & Paxum have your back.

Cheers & Good luck!

nickey1952 03-12-2024 07:38 PM

She replied only after 2 calls 2 emails and finally after gfy post i got an answer. Please tell that to our affialets that want to be paid by paxum..

CaptainHowdy 03-13-2024 05:31 PM

Quote:

Originally Posted by nickey1952 (Post 23242744)
She replied only after 2 calls 2 emails and finally after gfy post i got an answer. Please tell that to our affialets that want to be paid by paxum..

Your affiliates should hop on to GFY :winkwink: . . .

bmwracer41 03-13-2024 06:09 PM

Paxum
 
Ruth has always been on point

i start with support@paxum, they answer immediately , if i dont understand, i hit ruth or add , never an issue

only issus is for us americans pulling money out, that hurt :(


i tried the ach function, i thought good and bank rejected, it was a test for $ 50, when i got email saying on way, then i dod $ 350, thats in limbo, praying on way to my bank or i screwm and ruthie poo :)


good luck all


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