epoch turning their backs to spammers?
 

i don't have anyone from epoch on my icq list so i went to epoch.com to report a spammer, am i out of line to think they should be able to faciliate complaints by forwarding emails to the right department? seems ridiculous to me....


<START>
Thank you for contacting Epoch Billing Support. This is billing2629, how may I help you?
billing2629: How can I assist you?
Yan: just want to report a spammer please

Yan: i work in the porn biz so i tracked him down for you

Yan: definitedollars.com affiliate id: sexninja, spamming hot or not

Yan: through yahoo IM, id : audimuffin44
Yan: add the user and you can follow the trail

Yan: definitedollars doesn't have a support link so i figured i'd go right to the processor, thank you

billing2629: You can contact our corporate department with that information at 1-888- 627-3888. We don't handle that in customer service.
Yan: can you pass this on to affiliate compliance please

Yan: i don't really care, just wanted to report it. i know for a fact that spam is a serious issue and i figured epoch would want to know. can you please forward this discussion via email

billing2629: Sorry, no I can't.
Yan: i'm not gonna call and repeat all this! lol

Yan: okay, good to know where epoch stands

Yan: why not, don't have email?

billing2629: If you's like to report the information you obtained, you'd have to call the number I provided.
Yan: so faciliating spam and making it difficult to report and hence enabling webmasters to spam is the policy

Yan: i get it i know epoch benefits from such spam in violation of the can-spam act

billing2629: Thank you for contacting Epoch Billing Support.
Yan: i'm a dick i know but you should tell you boss you should change the policy to "tell them it's being handled" and that would take care of people like me

</END>


GRR...spent a whole 5 minutes to try to clean up the internet one spamming account at a time and it led me nowhere! hoping someone from epoch sees this and gives billing support an email address to forward these kinds of complaints to....can spam specifically holds programs responsible for the actions of their affiliates and i believe that billing companies could fall under that umbrella, right?

getting off my soapbox now....