| baddog |
11-06-2008 06:02 PM |
Customer Service is job one.
We have been getting slammed with new orders and inquiries for hosting over the past three days due to a recently released ebook in which the authors recommended us. We have been working our butts off. I just received the following email that pretty much makes all our hard work worthwhile:
Quote:
Hi Tanya,
You guys certainly know how to impress! [?] I had forgotten customer
service like this exists.
Thank you for your hard work and prompt responses - especially since I am
not yet a client. But that is about to change; customer support is so
critical to good web hosting and you guys seem to have developed it into an
art form. Will sign up over the couple of days and look forward to working
with you.
If you want to use this as a testimonial, please do (leaving my web address
in would be appreciated if possible).
With Best Wishes,
T. F.
Qld 4229, Australia.
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