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Help ME!! Computer Problems.
my laptop will not connect to the internet.. I can use ftp and icq and check my mail via outlook.
I have connected directly to the modem and nothing changed. when I do ipconfig it gives me this.. media state........media disconnected. I have disabled firewall, virus scanner, etc etc. woke up this morning and it was working got home from dropping kids off and it dont work anymore, but this really old kids computer downstairs works perfectly fine. |
also tried connecting to sites via ftp and that didnt work either.
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oh :( bump for you
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How old is you laptop..?
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The only time I ever got that "media disconnected" was unfortunately when my cable modem had gotten zapped (along with 1 tv tuner and 1 expensive telephone) from a nearby lightning strike.
It'd work, then not work, connect and disconnect, wired and wireless.. then finally it would just not work at all and I had to exchange it for a new one. That was after a few levels of support. Hope yours is more simple, good luck. |
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I'd see what extra crap is running, reset your modem and laptop and making they will pick up again. Scan for spyware/virues just incase
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media disconnected? Check in your Network Connections to make sure your network card is still working perhaps.
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done all of above.. only problem is I am using windows7.. so calling support will just say sorry we cant help you.
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while roaming it may have picked up another connection which is now out of reach due to you going home, reset your connection, also check your router and call your ISP they may be able to help, I think they would realize that if you cant connect to the internet then there would be no need for their services
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there was just an update for win 7 now.,. hope this fixs my problem.
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Bump for assistance.
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Wired or wireless?
if wireless from what I can find off google it sounds like to try setting up the mac number for your wireless card in device manager or thru your router admin in your browser. |
You didn't accidentally bump the laptop button that turns off wifi did you?
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1st off, disconnect your working machine from your router / modem, wut ever, then connect your laptop only after that call and ask to speak with a supervisor, when he comes on tell him straight out "your employees cant seem to help me cause all they do is read from a manual, etc.. etc.. " tell him your problem and also point out that if you cant access the net then theres no need and useless to keep their services.. ( all the whle making it seem that this laptop is your only current machine ) In an affort to keep you from canceling they may ask to log in to your laptop remotely and fix it for you. (its the reason why I said above only have your laptop connected to the modem or router) Or the supervisor may give you steps to follow that them morons reading manuals dont know. Try it and see what happens, you've got nothing to loose. |
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normally im good at fixing this shit. |
To troubleshoot whether it's hardware or your OS, try booting from an Ubuntu live disk. If you can attach to the network, it's Windows. If you can't, more likely Sony.
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C:\Users\Danny>ipconfig /all
Windows IP Configuration Host Name . . . . . . . . . . . . : fucksakes Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Marvell Yukon 88E8055 PCI-E Gigabit Ether net Controller Physical Address. . . . . . . . . : 00-1D-BA-89-92-63 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : February-24-09 2:51:16 PM Lease Expires . . . . . . . . . . : February-25-09 2:51:16 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 24.200.241.37 24.201.245.77 24.200.243.189 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{A068E804-CB6D-4BE2-B6E0-4906D57F3937}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Reusable Microsoft 6To4 Adapter: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft 6to4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:2888:353f:bd7d:4bb2(Pref erred) Link-local IPv6 Address . . . . . : fe80::2888:353f:bd7d:4bb2%14(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Danny> |
From your ipconfig, you're connected to your router at 192.168.1.1 and it's picked up a DNS set from your host. So it's probably not a hardware issue. Try typing in 192.168.1.1 into your browser and see if you get your router login. You also might try disable all that Teredo crap and see if that's interferring.
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how do i disable that teredo crap.. im not even sure what that is. |
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You've likely already tried bypassing the router to see if that works. |
Can you get to the router from other computers on your net?
Try turning off the firewall on your laptop http://www.sevenforums.com/tutorials...-turn-off.html If it's somehow set to block everything that would cause big problems. |
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and i have disabled anything that could possibly block me from going on the internet.. thats pretty basic to know, only ran into that one 1000 times. |
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set the ip manually instead of going through dhcp?
Grasping I know.. |
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format...
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1: The most obvious is to try to enable it with the [FN]-key and F2 or something like that or maybe some small switch on the side of your computer. If it get disables with one of these 2 it will most likely cause the same media disconnected "error".
Check your F1-F12 buttons if you see the wireless symbol. (a lot of people don't know about this so don't laugh :P ) 2: Check BIOS, sometimes you can disable it there. 3: Reinstall your drivers. Motherboard, Chipset and the Wireless.... |
try:
Default Gateway . . . . . . . . . : 192.168.0.11 DHCP Server . . . . . . . . . . . : 192.168.1.1 OR Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 as weird as it sounds, try also setting your IP manually as someone else already suggested |
since you've no doubt made millions in porn like everyone else that Posts on GFY
why don't you take a little of that and take your computer to a professional to get it fixed |
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its fixed anyways.. I downloaded the driver for my wireless card from sony website, even thou I had the exact same driver installed from win7 update and even thou it was working for 1 month.. installed that and my wireless light came on.. but as I said earlier I tried without the wireless, even disabled the driver when only using the wire to connect and still nothing.. I than ipconfig /flushdns, ipconfig /release and ipconfig /renew and voilia it WORKS I also did the ipconfig shit when disabling the wireless card and using the wire. possibly there was some kinda conflict with the 2.. I am still not sure. |
Don't you just love computers? :)
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