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-   -   Webair Cost me $5,000 Today (https://gfy.com/showthread.php?t=963866)

DreDogg 04-16-2010 01:26 PM

Webair Cost me $5,000 Today
 
They claim to be fixing it right now, but they have been saying that since 10:00 AM. If my issue is not fixed soon I'll be drunk and tell the whole embarrassing story. Trust me Webair, we've been very patient with you and told you we were posting this all day long, while you did nothing but put us on hold!

Agent 488 04-16-2010 01:27 PM

someone said they were stand up.

DreDogg 04-16-2010 01:28 PM

Stand up comedy act more like it

minddust 04-16-2010 01:29 PM

Details or it never happened. :glugglug

xxweekxx 04-16-2010 01:30 PM

Another webair sucks,lol they must hold gfy record for most negative threads

Domain Broker 04-16-2010 01:31 PM

:1orglaugh:1orglaugh

Vendzilla 04-16-2010 01:32 PM

Been years with them, never a problem

madawgz 04-16-2010 01:33 PM

let me guess, you have a shared virtual account?

romeo22 04-16-2010 01:34 PM

drama lama.something serious i guess

candyflip 04-16-2010 01:36 PM

Quote:

Originally Posted by madawgz (Post 17038909)
let me guess, you have a shared virtual account?

Making $5k a day?

madawgz 04-16-2010 01:38 PM

Quote:

Originally Posted by candyflip (Post 17038915)
Making $5k a day?

i know lots of cheap people

Farang 04-16-2010 01:39 PM

Sorry to hear that. I'm a long-time webair fan.

BAKO 04-16-2010 01:43 PM

i call it bullshit

webair 04-16-2010 01:50 PM

Before this gets blown out of proportion & before you get drunk :) ... let's look at the facts:

- The issue stems from the fact that you did not have access to the admin contact email address associated to the SSL certificate you were attempting to renew.

When you finally gained access to the address to approve the order, we were then able to push the order through. Therefore, any delays on this order were due to the fact that you didn't have access to your email address. We specifically told you we would do all we could to expedite your order as a courtesy.

We explained this all to you in the phone as well...

Barefootsies 04-16-2010 01:51 PM

Quote:

Originally Posted by Agent 488 (Post 17038895)
someone said they were stand up.

:1orglaugh

sortie 04-16-2010 01:53 PM

Quote:

Originally Posted by Domain Broker (Post 17038905)
:1orglaugh:1orglaugh

:1orglaugh:1orglaugh

smutnut 04-16-2010 01:57 PM

you should have gone with godaddy

fatfoo 04-16-2010 01:57 PM

$5,000... That is a lot of expense. Good luck.

madawgz 04-16-2010 01:58 PM

Quote:

Originally Posted by xxweekxx (Post 17038904)
Another webair sucks,lol they must hold gfy record for most negative threads

if you think about how many complaint threads there are; think about all the satisfied customers which greatly outnumbers those complaining :)

:2 cents:

anyone who contacts webair with a problem can get it resolved..

Semi-Retired-Dave 04-16-2010 01:59 PM

Sorry to hear that, They are a great company.

Off topic, but whey don't you have these images opening full size.
http://miamiblog.com/doral-hooters-review/

http://miamiblog.com/wp-content/uplo...rs-150x150.jpg

http://miamiblog.com/wp-content/uplo...l2-150x150.jpg

sortie 04-16-2010 02:00 PM

Quote:

Originally Posted by webair (Post 17038951)
Before this gets blown out of proportion & before you get drunk :) ... let's look at the facts:

- The issue stems from the fact that you did not have access to the admin contact email address associated to the SSL certificate you were attempting to renew.

When you finally gained access to the address to approve the order, we were then able to push the order through. Therefore, any delays on this order were due to the fact that you didn't have access to your email address. We specifically told you we would do all we could to expedite your order as a courtesy.

We explained this all to you in the phone as well...


Sounds reasonable to me.

smutnut 04-16-2010 02:01 PM

Quote:

Originally Posted by madawgz (Post 17038993)
if you think about how many complaint threads there are; think about all the satisfied customers which greatly outnumbers those complaining :)

:2 cents:

anyone who contacts webair with a problem can get it resolved..

Awesome business plan = take care of those that don't complain :1orglaugh:1orglaugh :thumbsup

Zuzana Designs 04-16-2010 02:03 PM

I have been with Webair for over 5 years and could not be happier. The live help is killer and they are always willing to help me out.

2012 04-16-2010 02:04 PM

Quote:

Originally Posted by Vendzilla (Post 17038906)
Been years with them, never a problem

me too:thumbsup

smutnut 04-16-2010 02:06 PM

Quote:

Originally Posted by Vendzilla (Post 17038906)
Been years with them, never a problem

That would make you one of those who don't complain.

Never a problem once. I can't even think of a hooker I've had it that golden with.

webair 04-16-2010 02:06 PM

Quote:

Originally Posted by DreDogg (Post 17038891)
They claim to be fixing it right now, but they have been saying that since 10:00 AM. If my issue is not fixed soon I'll be drunk and tell the whole embarrassing story. Trust me Webair, we've been very patient with you and told you we were posting this all day long, while you did nothing but put us on hold!

By the way you still have YET TO APPROVE THE ORDER...

The sooner you do so the sooner you will have your certificate.

TrainWreckContent 04-16-2010 02:09 PM

i used webair before never really had any issues...i changed companies only because i found a slightly better deal else were

undersoul 04-16-2010 02:09 PM

Quote:

Originally Posted by Zuzana Designs (Post 17039014)
I have been with Webair for over 5 years and could not be happier. The live help is killer and they are always willing to help me out.

Same here, 4+ years! They have been great and always there to help when needed. :thumbsup

sortie 04-16-2010 02:11 PM

If I made $5000 a day I would buy a hosting company. :1orglaugh

smutnut 04-16-2010 02:13 PM

Webair should pay this guy for this thread and write everything off up to this point just for the free PR if they are as awesome you guys are all claiming. I'm just saying. He gave them the best PR yet!

I have yet to find a host that doesn't have ANY problems whatsoever and resolves them all to your satisfaction and I've been through a lot of them.

P.S. though. I haven't yet tried Webair. Maybe I should.

PornoStar69 04-16-2010 02:13 PM

Quote:

Originally Posted by xxweekxx (Post 17038904)
Another webair sucks,lol they must hold gfy record for most negative threads

you can say that again, there bloody terrible horrible customer service - trying to contact someone and they wont help - proper clowns.

Rochard 04-16-2010 02:14 PM

Quote:

Originally Posted by DreDogg (Post 17038891)
They claim to be fixing it right now, but they have been saying that since 10:00 AM. If my issue is not fixed soon I'll be drunk and tell the whole embarrassing story. Trust me Webair, we've been very patient with you and told you we were posting this all day long, while you did nothing but put us on hold!

Fake nick. Nothing to see here.

Semi-Retired-Dave 04-16-2010 02:16 PM

Quote:

Originally Posted by webair (Post 17039023)
By the way you still have YET TO APPROVE THE ORDER...

The sooner you do so the sooner you will have your certificate.

Bump for you to check your email.

DreDogg 04-16-2010 02:17 PM

These aren't the facts Webair, that email was answered, contrary to what your lackeys say. I don't know where you got that bs.

Anyways, the solution you offered me was one I asked for before noon. Simple as that, you should have stepped in earlier as you can ask your customer service department how many times we called and were on your live help.

I am sorry it took my post to get your attention.


since you and I agreed to disagree on the phone just minutes ago, while you accused me and my staff of lying, I'll let this die as promised and hope you can provide better service going forward. I know you New Yorkers love to get the last word and I'm not a frequent poster, so go ahead and get the last word in if it makes you feel better.

chupachups 04-16-2010 02:19 PM

Webair is a "bhrost" and cant be bad, simple as that

webair 04-16-2010 02:20 PM

I will post the last word for YOUR benefit...By the way I am originally from California :)

"By the way you still have YET TO APPROVE THE ORDER...

The sooner you do so the sooner you will have your certificate."

DreDogg 04-16-2010 02:21 PM

Quote:

Originally Posted by CyberAge-Dave (Post 17039064)
Bump for you to check your email.

wrong again. And if you and the other chimps there would listen, it's my tech guys email. I've only beat this into your head every hour since 9:30 am. Obviously you are showing everyone how wrong you are. He has handled it as stated and agreed by everyone else. Get ip to speed chump

Agent 488 04-16-2010 02:22 PM

this thread can be be saved by the op posting fall down drunk later.

DreDogg 04-16-2010 02:26 PM

Quote:

Originally Posted by webair (Post 17039080)
I will post the last word for YOUR benefit...By the way I am originally from California :)

"By the way you still have YET TO APPROVE THE ORDER...

The sooner you do so the sooner you will have your certificate."

My bad, sounded like were were a little high pitched on the phone. No hard feelings

brassmonkey 04-16-2010 02:30 PM

im hungry

smutnut 04-16-2010 02:30 PM

Quote:

Originally Posted by Agent 488 (Post 17039087)
this thread can be be saved by the op posting fall down drunk later.

drunk does not make you wrong, but if things work out Webair could certainly benefit by a post of this thread being saved and not lost

J. Falcon 04-16-2010 02:32 PM

I love GFY threats.

webair 04-16-2010 02:32 PM

Quote:

Originally Posted by DreDogg (Post 17039098)
My bad, sounded like were were a little high pitched on the phone. No hard feelings

No hard feelings at all...

If there is anything I can do for you please let me know buddy :thumbsup

Robocrop 04-16-2010 02:33 PM

DreDogg, answer the man on "By the way you still have YET TO APPROVE THE ORDER..."

Did you do it yes or no?

DreDogg 04-16-2010 02:35 PM

Quote:

Originally Posted by Robocrop (Post 17039120)
DreDogg, answer the man on "By the way you still have YET TO APPROVE THE ORDER..."

Did you do it yes or no?

yes, and the user who did is an old school poster here. Stay tuned

DreDogg 04-16-2010 02:37 PM

Quote:

Originally Posted by webair (Post 17039118)
No hard feelings at all...

If there is anything I can do for you please let me know buddy :thumbsup

can you be my contact going forward buddy?

bigpappa17934 04-16-2010 02:45 PM

I was just going to say this. Makes me want to give them a call and take a look at them..... Good advertising :thumbsup


Quote:

Originally Posted by smutnut (Post 17039054)
Webair should pay this guy for this thread and write everything off up to this point just for the free PR if they are as awesome you guys are all claiming. I'm just saying. He gave them the best PR yet!

I have yet to find a host that doesn't have ANY problems whatsoever and resolves them all to your satisfaction and I've been through a lot of them.

P.S. though. I haven't yet tried Webair. Maybe I should.


AliGbone 04-16-2010 02:47 PM

WEBAIR ROCKS DA HOUSE!!!
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PERIOD!!!! :pimp:pimp:pimp

LeRoy 04-16-2010 02:48 PM

I feel the love in here :)

Vendzilla 04-16-2010 02:51 PM

Quote:

Originally Posted by smutnut (Post 17039022)
That would make you one of those who don't complain.

Never a problem once. I can't even think of a hooker I've had it that golden with.

I have webair mike and Gerard on ICQ, there has been a bump here and there with getting new software scripts to work and they have helped me out, I never wait because those guys are always online when I need them


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