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05-25-2016, 08:47 AM | #1 |
Confirmed User
Industry Role:
Join Date: Aug 2015
Posts: 17
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Is ClickAdu legit?
I signed up on 18th May 2016 as a publisher on ClickAdu.
Added my site, it was accepted/reviewed the very same day. I added their pop-under snippet to my site, started generating some revenue. $150+ (from 18th - 25th May). Everything was working fine, until today. When I try to log into my ClickAdu account, it says invalid username or password. I've tried resetting my password several times but I don't receive any email with reset link, tried contacting them via contact form on their site, no response. Last email I received from them is the one about site approval. Do they just disable accounts without any reason?. The popups are still working though, should I remove their snippet from my site? |
05-25-2016, 09:37 AM | #2 |
VIP
Industry Role:
Join Date: Jul 2013
Posts: 22,105
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No... if your traffic is legit and clean, no need to worry. Read more about them in this thread. Did you try to contact this e-mail adress [email protected].
__________________
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05-25-2016, 10:00 AM | #3 | |
Confirmed User
Industry Role:
Join Date: Aug 2015
Posts: 17
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Quote:
Source: 65% of my traffic is direct, 25% organic, 09% referral, 01% social Device: 49.33% desktop, 39.80% mobile, 10.87% tablet I used the form available on clickadu.com/contact.html. I'll send them an email on their support address too. |
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05-25-2016, 12:01 PM | #4 |
Elysium
Industry Role:
Join Date: Feb 2011
Location: Prague
Posts: 1,037
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sergei.r (at) clickadu.com
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05-25-2016, 01:27 PM | #5 | |
Confirmed User
Industry Role:
Join Date: Jan 2015
Posts: 468
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Quote:
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05-25-2016, 07:30 PM | #6 |
Confirmed User
Industry Role:
Join Date: Aug 2015
Posts: 17
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It seems like it took care of itself. I am now able to log into my account. Didn't receive any reset password email or support response though.
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05-26-2016, 12:56 AM | #7 |
Confirmed User
Industry Role:
Join Date: Sep 2012
Location: Holland
Posts: 428
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We do business with them for quite some time and based on those experiences, I would say it's a trusted company!
Cheers |
06-06-2016, 07:39 PM | #8 |
Confirmed User
Industry Role:
Join Date: Aug 2015
Posts: 17
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I opened up a ticket via support section in control panel and also emailed sergei.r, both said that since June 04 wasn't a weekday you will be receiving your payment on the following weekday (Monday June 06). Its Tuesday now and I still haven't received any payment.
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06-20-2016, 01:29 AM | #9 |
Confirmed User
Industry Role:
Join Date: Aug 2015
Posts: 17
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Any other way to contact them? Support isn't replying.
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06-20-2016, 04:31 AM | #10 |
Elysium
Industry Role:
Join Date: Feb 2011
Location: Prague
Posts: 1,037
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Sergei always replied on my emails, so I guess that is the way.
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06-21-2016, 04:50 AM | #11 |
Confirmed User
Industry Role:
Join Date: Aug 2015
Posts: 17
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They issued payment after my constant nagging. They're still holding $120 of my earnings though.
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06-23-2016, 11:31 AM | #12 |
Elysium
Industry Role:
Join Date: Feb 2011
Location: Prague
Posts: 1,037
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It doesn't seem trustworthy.
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07-19-2016, 08:00 AM | #13 |
Confirmed User
Industry Role:
Join Date: Aug 2015
Posts: 17
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Update: they did pay my remaining earnings in the next payment batch.
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07-19-2016, 08:01 AM | #14 |
Elysium
Industry Role:
Join Date: Feb 2011
Location: Prague
Posts: 1,037
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good, I am close to second payment so fingers crossed
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