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-   -   Zombaio account closed/restricted (https://gfy.com/showthread.php?t=1029850)

TheSquealer 07-12-2011 08:32 AM

Quote:

Originally Posted by Barefootsies (Post 18276348)
I find remarks like this entertaining.

In the end, it did not matter your 'perception'. They managed to come out guns blazing and get a ton of the industry signing up to use them. With plenty singing their praises over the past two years.

"Ton of the industry signing up to use them"
And you think my remarks are entertaining? I think you are fabricating facts.

Guns blazing? They came out like a bunch of pompous assholes who could barely answer any detailed questions about their own biz and merchant processing. Just like every other company where the warnings signs were there from the beginning and continued along the way. And like in all those cases, the usual morons are there talking about how this time its different.

Bottom line... you are trusting someone with your money. The lifeblood of your business. You would close your bank accounts with your bank if they were acting like cunts and acting unprofessional, but in porn, everyone has to the do opposite of good business sense so those people can thrive until they implode under the weight of their own incompetence.

Brujah 07-12-2011 08:37 AM

Squealer, some of these guys couldn't get their sites accepted with the other processors so they have the perception that Zombaio came out with "guns blazing" and "tons of the industry" were signing up with them.

Barefootsies 07-12-2011 09:52 AM

Quote:

Originally Posted by Brujah (Post 18276381)
Squealer, some of these guys couldn't get their sites accepted with the other processors so they have the perception that Zombaio came out with "guns blazing" and "tons of the industry" were signing up with them.

Yet some of us still have our own merchant account's.

Thanks for the laughs affiliate piss ant.
:pimp

Zombaio_Tomas 07-12-2011 10:12 AM

Quote:

Originally Posted by TheSquealer (Post 18276373)
"Ton of the industry signing up to use them"
And you think my remarks are entertaining? I think you are fabricating facts.

I thing we have done pretty good in 3,5 years.

This is our current stats (nothing to hide)

1582 Active accounts (live)
2264 Total (2 new today)

3874 Sites in system
1767 Processing sites (active and live)

It is maybe not "Ton of the industry" but we se ourselves as an important player in this business, and are growing every day.

http://www.zombaio.com/files/graph.png

Barefootsies 07-12-2011 10:14 AM

Quote:

Originally Posted by Zombaio_Tomas (Post 18276706)
It is maybe not "Ton of the industry" but we se ourselves as an important player in this business, and are growing every day.

http://www.zombaio.com/files/graph.png


:pimp

Agent 488 07-12-2011 10:16 AM

not professional for employees to post drunk.

TheDA 07-12-2011 10:30 AM

To the fucking idiots that can't read or don't comprehend:

seXXXhub made a post. I don't see him bashing Zombaio in it. He laid out things as he saw it and was querying it. His intentions with what he was trying to say in his posy are only known to him.

Next up Tomas is in the thread posting what I would consider personal and confidential information about one of their clients whilst it is still under investigation.

We all have our opinions and I still think it was an extremely unprofessional response.

Zombaio_Tomas 07-12-2011 11:08 AM

Quote:

Originally Posted by TheDA (Post 18276771)
We all have our opinions and I still think it was an extremely unprofessional response.

Yes, agree, I would think that too if I did not have the whole story behind the GFY post.

Now, if seXXXhub needs further information, please respond to the open ticket or call our support center. This is NOT our support forum.

Zombaio_Tomas 07-12-2011 11:10 AM

Quote:

Originally Posted by TheSquealer (Post 18275886)
You guys have always needed a PR guy.

:2 cents:

Yes, I am not a PR guy, my background is in acquiring and banking.

If you know any good PR guy, used to this specific industry, feel free to give him/her my details.

TheSquealer 07-12-2011 11:35 AM

Quote:

Originally Posted by Zombaio_Tomas (Post 18276896)
Yes, I am not a PR guy, my background is in acquiring and banking.

If you know any good PR guy, used to this specific industry, feel free to give him/her my details.

Call me dumb, but as a serious business person, i don't let random people come stand up in front of the industries i'm and represent me, my company and my products and services poorly. Thats not how a serious, professional business operates. Thats not even how the most dysfunctional porn companies operate.

And I know who you are, you are the one who had such a hard time answering direct questions from KimmyKim about acquiring and banking.

faxxaff 07-12-2011 11:39 AM

Quote:

Originally Posted by Zombaio_Tomas (Post 18275011)
It's very simple.

Yesterday you had 11.4% today you are at 44.57% in chargebacks. You were also today placed in the counterfeit program. Your account is closed and under investigation, and it is currently looking very strange with about 200 transactions from the same BIN.

It's a bit ironic when everyone thinks we are the bad guys just trying to protect our portfolio. But we don't care what you think, we will protect the good clients in our portfolio with all means.

Now, seXXXhub, I do not call you a fraudster or anything, Im just saying your account looks very very strange and you brought this up!

Normally I would not discuss this over a board, but you started, let's do this now.

Discussing business details with numbers on a public board?
You guys don't seem to be very sensitive about privacy.
I was considering using you as a biller, but after reading this I will stay away!

Captain Kawaii 07-12-2011 01:12 PM

Quote:

Originally Posted by faxxaff (Post 18276994)
Discussing business details with numbers on a public board?
You guys don't seem to be very sensitive about privacy.
I was considering using you as a biller, but after reading this I will stay away!

Quite to the contrary, faxxaff...Zombaio was called out by someone not giving the correct facts to support their case. It should never have been brought up on this or any board but sexxxhub did so he got his answers...I think. And so did we all.

There's a guy posting on x boards. Same kind of posts over and over. And the same processor, someone I never heard of, shows up again and again to root him on... Same bullshit, shady peeps playing shady games.

No wonder banks are pulling out of this biz...

iSpyCams 07-12-2011 01:19 PM

There is a pretty good chance that Zombaio is making those stats up. They closed my account when I had 1 chargeback out of 450 transactions. They said it was because I had an "extremely high number of chargebacks" so I guess 1 is an extremely high number for them.

No complaints because they paid every cent and based on what I have heard since I would be pretty nervous if I had any money tied up with them. So it's for the best. IMO they are a disaster waiting to happen, they act like you would expect someone to behave if their mids were in trouble and cash flow was tight.

Zombaio_Tomas 07-12-2011 01:46 PM

Quote:

Originally Posted by pompousjohn (Post 18277316)
There is a pretty good chance that Zombaio is making those stats up. They closed my account when I had 1 chargeback out of 450 transactions.

Well, that we would never do. We cannot and are not making up any figures. You have always right to the chargebacks data. We will gladly give every client a detailed list of every chargeback, reason code, ARN number and contact details. Just ask support and we will send it over to you. For current merchants, you can see those details in ZOA under Reports -> Chargebacks.

pompous john: We are a company interested in profit, why would we close your account and then pay you everything if there was no issue? - contact me via mail or +1-650-230-0544

Zombaio_Tomas 07-12-2011 02:05 PM

I can tell you that there are not a single one of the top 5 adult processors that fakes chargebacks. I have heard this before and this makes just no sense.

Faking chargebacks would show up pretty fast when cardholders no longer get access to the site and complains to the site owner - that is why the processor always should give you the ARN number (dispute case trace id from the card issuer)

iSpyCams 07-12-2011 02:17 PM

Quote:

Originally Posted by Zombaio_Tomas (Post 18277476)
I can tell you that there are not a single one of the top 5 adult processors that fakes chargebacks. I have heard this before and this makes just no sense.

Faking chargebacks would show up pretty fast when cardholders no longer get access to the site and complains to the site owner - that is why the processor always should give you the ARN number (dispute case trace id from the card issuer)

Maybe not make them up but stats can be 100% accurate and bulshit at the same time.

For example a few years ago I had a program I pulled links on because of late payment. a couple weeks after I stopped promoting them I had 1 sale and 4 refunds in my stats. They freaked out and said I had a 400% refund rate.

Well I guess I did, but the reasons why are obvious and the reason they were making an issue out of it is because they didn't want to pay me.

Sin_Vraal 07-12-2011 03:24 PM

Quote:

Originally Posted by Zombaio_Tomas (Post 18277476)
I can tell you that there are not a single one of the top 5 adult processors that fakes chargebacks. I have heard this before and this makes just no sense.

Faking chargebacks would show up pretty fast when cardholders no longer get access to the site and complains to the site owner - that is why the processor always should give you the ARN number (dispute case trace id from the card issuer)

I can personally attest to you guys ignoring tickets and shutting accounts and avoid being served in the USA over sales you said were fraudulent and charging back, yet on my own processing its .91% CB for over a year now on that particular set of sites you were processing.

....and thats with my shitty customer support.

RycEric 07-12-2011 03:32 PM

Quote:

Originally Posted by Sin_Vraal (Post 18277704)
I can personally attest to you guys ignoring tickets and shutting accounts and avoid being served in the USA over sales you said were fraudulent and charging back, yet on my own processing its .91% CB for over a year now on that particular set of sites you were processing.

....and thats with my shitty customer support.



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