Originally Posted by ajiewa (Post 22264595)

I successfully transferred money to VISA card from UniCredit Bank. The translation came instantly after 1 second. Cool!

Originally Posted by AllAboutCams (Post 22264601)

What the hell its been taking 3 days for me

Originally Posted by Denny (Post 22264616)

For me it's instant or takes a few hours sometimes... 3 days...crazy.

Originally Posted by Optic (Post 22267306)

Hey Ruth, instead of bugging support, I'd prefer to aslk You here: New Temporary MasterCard
000000XXXXXX0000
PrintingPrinting (Printing 2018-04-24 19:58:20)
This process can take up to 10 business days - as far as I can calculate, 10 biz days are passed already, so is any of cards issued to anyone? How long should we be waiting for real? Please just tell what % of cards are already issued, printed and mailed. Thanks. I think that would ba a useful issue for all of us, waiting for paxum to come back!

Originally Posted by robwod (Post 22268080)

Ruth, serious question. I am in Canada. How is that I can get wires from Japan, Belgium, Spain, Denmark, Germany and California all within 1 to 3 business days -- I've had US ones arrive the same day), yet a wire transfer initialized from Paxum last Friday (if you include that day, today is the 6th business day) is still not here. Not bitching, just boggled by how long it takes to get a simple wire.

Up until last month, Paxum wires to me were ALWAYS within 2 to 3 business days. But beginning at end of last month, the Paxum system somehow "misplaced" the transit and routing numbers that have been on my account details for months. And now there are delays with wires. Is that all related?

Originally Posted by robwod (Post 22268080)

Ruth, serious question. I am in Canada. How is that I can get wires from Japan, Belgium, Spain, Denmark, Germany and California all within 1 to 3 business days -- I've had US ones arrive the same day), yet a wire transfer initialized from Paxum last Friday (if you include that day, today is the 6th business day) is still not here. Not bitching, just boggled by how long it takes to get a simple wire.

Up until last month, Paxum wires to me were ALWAYS within 2 to 3 business days. But beginning at end of last month, the Paxum system somehow "misplaced" the transit and routing numbers that have been on my account details for months. And now there are delays with wires. Is that all related?

Originally Posted by Firestarter30 (Post 22268913)

Im noticing, that the balance of my paxum card (choice bank made), does not updating anymore. No more "pending charges".
Anyone got an idea why? (Ruth?)

Originally Posted by AllAboutCams (Post 22270673)

Does instant withdrawal only work with visa as 2 mastercards ive tried say
Unfortunately your card is not supported. Please try another card.

Originally Posted by robwod (Post 22268080)

Ruth, serious question. I am in Canada. How is that I can get wires from Japan, Belgium, Spain, Denmark, Germany and California all within 1 to 3 business days -- I've had US ones arrive the same day), yet a wire transfer initialized from Paxum last Friday (if you include that day, today is the 6th business day) is still not here. Not bitching, just boggled by how long it takes to get a simple wire.

Up until last month, Paxum wires to me were ALWAYS within 2 to 3 business days. But beginning at end of last month, the Paxum system somehow "misplaced" the transit and routing numbers that have been on my account details for months. And now there are delays with wires. Is that all related?

Originally Posted by AllAboutCams (Post 22270673)

Does instant withdrawal only work with visa as 2 mastercards ive tried say
Unfortunately your card is not supported. Please try another card.

Originally Posted by Firestarter30 (Post 22268913)

Im noticing, that the balance of my paxum card (choice bank made), does not updating anymore. No more "pending charges".
Anyone got an idea why? (Ruth?)

Originally Posted by RuthB (Post 22270877)

With an increased number of clients we're also experiencing an increased number of withdrawal requests. As a result there are some minor delays being experienced through the accounting department. We have hired additional staff but they are still in-training. We anticipate a return to usual turnaround in June.

With regards to the issues with routing/transit, the processor we are using to issue wires requires Transit and Institution number for all Canadian wires and this did result in some delays with some clients wires.

Please bear with us as we adjust to the new volume. You can always monitor the status of your withdrawal in the Withdraw Funds >> Withdraw Funds History section of your Paxum account. Validated status means it is on its way to you.



External Card withdrawal supports Visa and Mastercard. If the system says your card isn't supported then it must be already identified as being issued by a card provider that doesn't support such transactions.

Originally Posted by Optic (Post 22308636)

Hello Ruth
I am from drtuber.com
As You might remember, we are trying to open bank account with paxum. We sent all docs to You and we still did not get the bank account!
Please tell us what else You need, or date when the account will be done. It takes months to make it, as You can see, we are trying to make it starting from August, 2017 and something is wrong, please write me what info You need else to open bank account with paxum!

Originally Posted by Optic (Post 22308636)

Hello Ruth
I am from drtuber.com
As You might remember, we are trying to open bank account with paxum. We sent all docs to You and we still did not get the bank account!
Please tell us what else You need, or date when the account will be done. It takes months to make it, as You can see, we are trying to make it starting from August, 2017 and something is wrong, please write me what info You need else to open bank account with paxum!

Originally Posted by Optic (Post 22308636)

Hello Ruth
I am from drtuber.com
As You might remember, we are trying to open bank account with paxum. We sent all docs to You and we still did not get the bank account!
Please tell us what else You need, or date when the account will be done. It takes months to make it, as You can see, we are trying to make it starting from August, 2017 and something is wrong, please write me what info You need else to open bank account with paxum!