50 Stats fuck ups :winkwink:

How do you know?

Well my clicks were not counted... so im assuming sales were not also.

WiredGuy could probably tell us more about this... since he gets massive sales with them...

How do you know your clicks weren't counted?

TCG Home page is Down for me now too...
Not only members area...

This has been an all night thing? Not good.

Seriously when do tcg ppl show up for work and address this issue?... At least let people know they are working on it.

It's ThanksGiving here in the US. They might not be at work. They will get to it I am sure :2 cents:

I would assume a corp of that size has someone there 24/24....or atleast their server admins do..no?

Dunno. I donit work there. Maybe they are upgrading? Maybe they had a problem? I assume they have some sort of a backup system counting clicks even though you may not see them or be able to access them. Then again, assumption is the mother of all fuck ups :Graucho

It looks like they are back up. Last nite appears to be a total loss on my end unless some stats havent been imported yet.

Glad to see them back up though. Hopefuly bigjb will post and give us the all clear soon.

A fucking classic this one!

LOL.

:1orglaugh

Ok,, we have been working on the problem for about 3-4 hours now. Looks
like one of our tables grew to 24 million
rows in the main TCG dbase . That table
was the referring url table.

Apparently our main DB employee didnt
understand that when specs were given to him on TCG3 referring urls were only suppose to be active for 4 weeks for webmasters then balanced archived.

In any case to quickly solve this we turned off first page tracking now until we
can rewrite some code on monday.

All sales were tracked as we also write those to a text file but they have to be imported plus we are adding 10% today to all webmasters sales that will be added to your check.

I am MOST UNHAPPY this happened on Turkey day and even more so by letting it get this far.

We have more than enough qualified people at TCG .

Going to be a good ass blasting day on monday for some people at my office

:ak47:

U THA MAN

Mine is fine, what a good surprise to find couple bucks$ this morning...

Hope It will be fixed soon for you guys.

Thanks JB.

11:30 AM EST. I am still seeing this about 25% of the time when I try to hit the join page of various tours.

Fatal error: Cannot instantiate non-existent class: webmasterstat in /web/content/corp/processor.netmgt.com/htdocs/signup/index.php on line 221

Phew, I had a scare this morning when the number of joins was quite lower than expected. At least there's a backup copy of the sales somewhere else, thanks JB!

WG

Ok,, will check into that., what a bad day to have probs since no one wants to work
on with turkey and football

UGHHHH

thanks, glad to hear it (both things) :thumbsup

Did the db go down again? Seems I get those db errors again.
WG

I just messaged you back. Tours seem fine. I cant log in though to check stats. I guess they are still working on it.

TCG is great and all but I have never seen a single sponsor with so many troubles, its almost a weekly given nowadays.

yea i co-sign with that.

There had to be alot of lost sales, because I was getting "bad gateway" errors instead of join pages. Cant track a join when the join page wouldnt even load to begin with.

Oh well, this gave me the oppurtunity to do a good test run with AAC.

So what's the latest update on this? Are all sales showing now?

?

My traffic is still the same as this morning and no sales showing...

I am getting sales, but nothing close to what I usually do, nearly 75% lower than usual. I just hope there's a magical data dump floating somewhere where TCG will append to our current sales!

WG

Exactly.... Mine are fubar...

Wiiredguy, sales are going thru just fine
however I am not sure status of the data
dump since the dbase prob of this a.m

We always back up joins with a text file
so when I have a chance to grab my
programmers by there balls I will get it
solved.

Tried to be a good boss this year and
gave my staff day off tomm.

You can bet next year we will be working
day after turkey day ..

No more mr nice guy.

Thanks JB. The thought of seeing only 3 joins for the whole day scares me :)
WG

Its been like that for me since PP before last. I usually do about 20 sales (steady since begining) per PP. The PP before this one I did 7 and this PP im at 4. I keep getting told "nothing wrong on our end". I guess its good I never sent too much traffic to that account *shrugs*

Ray

Last period I did better than the week before so I haven't noticed anything out of the ordinary. Today is a different story though.
WG

My god I just checked stats and got 1 sale all day. I sure hope there is signups out there somewhere. Something is still not right.

Hmm im not understanding how joins could be tracked with bad gateway errors on join pages :uhoh

Im not seeing the bad gateway errors all the time. When I left this afternoon everything appeared to be running minus tracking of front page hits. Obviously I was wrong.

Oh well.

Since this all started, I've made a grand total of 1 sale, and that showed up just recently, so I'm really hoping they haven't added the lost sales in yet because my sales for the day are waaay off.

:(

NO MORE MR FUCKING NICE GUY!!

Dude, now you are starting to sound like me.

I like it :thumbsup

i made 1 sale too, but with 0 clicks.
hope they can import all data soon.

11-25-04 95 95 hits zero sales should be around 3-4k hits 3-8 sales
today 11-26-04 3.07 am zero hits 1 sale. Any updates on what is going on ? :thumbsup

3:12am here and I have 14 signups. Looks like things are fixed.

But yesterday its only showing 5 signups for me and much lower than normal.

I'm sure they will sort it out.

So you're saying you're making 15-25 sales a day with TCG? Weren't they accounting for 80% of your total revenue?

Yeah, I have 0 clicks today and yesterdays are all fucked too

THIS IS FUCKING INSANE

What the fuck is going on?
I guess they dont work on holidays.
So, we will have to wait till Monday to figure out whats going on....

Thats just great...

Utah,
I posted we turned off front page click
tracking yesterday.. As MRPHEER said
sales are tracking FINE.

I am about to talk to the programmers
now about turning front page click
tracking back on but as far as sales
everything is on track today.

The programmers have not fixed
yesterdays stats yet but if you ask
any webmaster of TCG we ALWAYS
make good on down time or errors
so rest assured you WILL get paid
for normal sales yesterday.

BTW I hate damn holidays for this
exact reason. Next year we will be
working the day after turkey day.

Thanks

So yesterdays sales have not been put back in the system yet?

Thanks for responding so we know what is going on.

:thumbsup